Staybridge Suites Burlington Boston, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Burlington Boston, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Kitchen
  • Air conditioning
  • Pet friendly

Explore the area

Map
11 Old Concord Rd, Burlington, MA, 01803
  • Burlington Mall
    16 min walk
  • The Garden Grill & Bar
    2 min walk
  • Woburn Mishawum Station
    9 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field)
    12 min drive

Room options

Suite, Multiple Beds, Kitchen

  • Sleeps 6
  • 2 King Beds

Room, 2 Double Beds, Mobility Accessible, Kitchen (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

Room, Accessible Bathtub, Kitchen (Communications, Mobility)

  • Sleeps 6
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Kitchen

  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, Kitchen

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Accessible Bathtub, Kitchen (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

Standard Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the neighborhood

Burlington

Located in Burlington, Staybridge Suites Burlington Boston, an IHG Hotel is in the business district, a 3-minute drive from Burlington Mall and 5 minutes from Lahey Hospital & Medical Center. .This hotel is 7.7 mi (12.4 km) from Tufts University and 8.9 mi (14.4 km) from Harvard University.

What's nearby

  • Burlington Mall - 16 min walk
  • Lahey Hospital & Medical Center - 5 min drive
  • Tufts University - 13 min drive
  • Harvard University - 15 min drive
  • Harvard Square - 16 min drive

Getting around

  • Woburn Mishawum Station - 9 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 12 min drive

Restaurants

  • ‪Burlington Mall Food Court - ‬3 min drive
  • ‪The Cheesecake Factory - ‬15 min walk
  • ‪Shake Shack - ‬16 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪1032 Caffe Nero Villag - ‬3 min drive

About this property

Staybridge Suites Burlington Boston, an IHG Hotel

Suburban hotel with free breakfast and a fitness center
Staybridge Suites Burlington Boston, an IHG Hotel offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 141 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a picnic area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 26 2024 to June 1 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 20 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0012970480
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

The seasonal pool will be open from May 26 to October 10
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ES Boston
ES Sonesta
ES Suites
Sonesta Burlington ES Suites
Sonesta ES Suites Boston Aparthotel
Sonesta ES Suites Boston Aparthotel Burlington
Sonesta ES Suites Burlington
Sonesta ES Suites Burlington Boston
Sonesta Suites Boston
Suites ES
Sonesta ES Suites Burlington Boston Aparthotel

Staybridge Suites Burlington Boston, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1001 reviews" "
Rating 8 - Good. 243 out of 1001 reviews" "
Rating 6 - Okay. 128 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 94 out of 1001 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
No stopper in bath sink and running toilet all night. Tub not clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Jailene

Traveled with family
Disliked: Staff & service, property conditions & facilities
I always stay in Staybridge Suites in various locations throughout the country and this location by far is the WORST one. We had issues with our room (tv broken, AC not working) they couldn't accommodate to change our room which I understand. However, when the maintenance guy Edwin came the next morning to try and fix the issues, we were accused of lying about what the problems were, we were told the AC was working cause we could hear it (no cold air was coming out of the vent) and accused of having unplugged the TV and that's why it wasn't working. He even broke something in the bathroom after we asked for his help with something in there too!! When I complained about him to the front desk staff I was told management would be in the next morning. Of course they were not available. They didn't even know the name of the manager either! I'm truly hoping to get a full refund for my stay as I never had such terrible service at any hotel. Such a shame because we are already planning our next trip to the Boston area, but we will for sure be looking at other hotels!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Staff & service, property conditions & facilities
I loved the 3 beds for our family of 6. One sink plug wasn’t working, one shower didn’t fully function so tub water was filling the tub and not much water was coming out of the shower head and the other tub wasn’t draining well at all. There were hairs on the floor and on the wash cloths before use, etc. Breakfast was average. I feel everything else was great and the check-in person was efficient and staff were nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit everything I needed for my work needs.
Stayed 5 nights in Aug 2024

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Room and service was great!! Location fantastic! Only negative was the breakfast...pretty poor offerings....but, it's free so you get what you pay for!
Stayed 3 nights in Aug 2024

6/10 Okay

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Close to lots of shopping and a quick drive to Bosto
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice grounds, great breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brayan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked my stay here. Check in and out was quick and simple. Everything was clean. Room was spacious. Continental breakfast was good and had a good variety of breakfast food.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was if it were a mini-condo. the kitchenette was fully stocked, the room was large with a loveseat and king-sized bed and the breakfast was outstanding. I did miss biscuits and gravy, but I would rate this hotel with a A++ rating. Thank you for 8 fantastic nights.
Stayed 8 nights in Jul 2024

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as advertised..
Stayed 2 nights in Aug 2024

8/10 Good

Venkata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and serene neighborhood. Clean property. Average breakfast. No dinner options.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear every step from the person above you. I was woken up at 1AM on a Tuesday by stomping and didn't sleep at all. The front desk person was no help.
Stayed 2 nights in Sep 2024

10/10 Excellent

MAEGLIS

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, will definitely be back
Stayed 1 night in Sep 2024

4/10 Poor

Niyati Lalit

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

HUI

It is not clean, the sheet was from the previous customer
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Traveled with partner
Liked: Amenities
The property was fine for the star rating. The first room we were given did not have working cold water, however the managers switched us to a new room fairly quickly. I was not impressed with the communication prior to our stay. I emailed twice (once through the expedia app, another through the email address provided on the hotel website) asking about early check in, and I did not receive a response to either message. Other than that, the stay was fine.
Stayed 2 nights in Aug 2024

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
The set up of the property allowed my family to spend quality time together and also have our own separate space. Breakfast was also delicious and convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 2 nights in Aug 2024

10/10 Excellent

Rana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tajae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 2-nights while taking our daughter to school. The hot breakfast was a huge plus. The property is well maintained and quiet during the nighttime.
Stayed 2 nights in Aug 2024