2/10 Terrible
giovanna
Traveled with partner
Nov 21, 2025
The young woman at the front desk, was not helpful. I Needed to be at the airport at 5am on Sunday, I went to her on Saturday morning to ask her to help me order a taxi for the following morning and she was not able to help me. She provided only one taxi company that wanted to charge me a lot plus extra fee b/c it was earlier in the morning. I agreed to it but when she tried to book the reservation she said they are not available bc they are booked and that was the only taxi company they work with. She said that there was no one else that she can call to book a taxi ride. She made me feel that it would be difficult to find a car service at that hour without paying a lot of money and not guarantee they would show up. Thankfully a friend ordered a taxi and also but me at ease that the taxi would show up, opposite of what the front desk lady did. The taxi that was ordered by my friend charged me a fair rate The airport was a 15-20 minute car ride away. I didn’t feel that alma Rossi front desk lady was helpful at all also in giving me recommendations to places to eat or things to see. Extremely disappointed!!
giovanna
Stayed 3 nights in Nov 2025





























