2/10 Terrible
Verified traveler
Traveled with family
Sep 23, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!!
From the second we pulled up we knew we made a horrible choice. The area seems sketchy at best. There was a homeless person living in her van with her dog by the trash cans. The person who checked us in was less than gracious when I was not happy that there was no elevator and I was placed on the third floor. I had a puppy with me and a disabled husband. She found us another room on the main level to which I was thankful. When we got in our room, more horrors unfolded. In the pics below you can see that there appears to be wiped up vomit on the side of our bed. In the bathroom area there was cat food and cat hair all over the floor. So, it obviously had not been cleaned at all. We went to put our food and ice packs in the mini fridge and the person who stayed prior to us food was still there and the mini fridge was totally full. We had to empty it out so we could use it. We then asked the front desk attendant for another trash bag and she was unable to provide one. The sink and the shower both did not drain, so you were standing in water to shower. I spoke a different front desk attendant in the am named Amy who was horrified with what I showed her. She said she would contact my booking and ad a partial refund, which I found out later was only $30 and the she did not charge us the $25 per fee. But that is laughable considering the condition of the room. We had prepaid so we were stuck with what we had.
My advice is to STAY AWAY!
Verified traveler
Stayed 1 night in Sep 2024