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Lancaster House

4.0 star property

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Photo gallery for Lancaster House

Outdoor spa tub
Property video
Lobby sitting area
Outdoor spa tub
Daily buffet breakfast (USD 10 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Place, Virrey Park
    ‪3 min drive‬
  • Place, Unicentro Bogotá
    ‪4 min drive‬
  • Place, 93 Park
    ‪6 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪24 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Down comforters, pillowtop beds, minibar, in-room safe

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • 900 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds
  • City view

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(35 reviews)
  • 613 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • City view

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Terrace

9.0 out of 10
Wonderful
(12 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • City view

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About the neighborhood

Bogotá

With a stay at Lancaster House in Bogotá (Usaquén), you'll be within a 5-minute drive of World Trade Center and Hacienda Santa Barbara Mall. .This family-friendly hotel is 2.6 mi (4.2 km) from La Castellana National Theater and 3.4 mi (5.5 km) from Andino Shopping Center.

What's nearby

  • Embassy of the Dominican Republic - 18 min walk - 1.0 mile
  • Virrey Park - 3 min drive - 1.6 miles
  • Unicentro Bogotá - 4 min drive - 1.4 miles
  • 93 Park - 6 min drive - 2.3 miles
  • Hacienda Santa Barbara Mall - 8 min drive - 1.8 miles

Getting around

  • Estación Usaquén Station - 7 min drive
  • San Antonio Station - 18 min drive
  • El Dorado Intl. Airport (BOG) - 33 min drive

Restaurants

  • ‪Tostao' - ‬2 min walk
  • ‪Viva La Vida - ‬4 min walk
  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪J&R - ‬9 min walk
  • ‪Hamburguesas El Corral - ‬7 min walk

About this property

Lancaster House

Family-friendly hotel with 2 restaurants, near La Castellana National Theater
Lancaster House offers 55 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters. 100-cm LCD televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and portable fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.

Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.
Make yourself at home in one of the 55 guestrooms, featuring kitchens with stovetops and microwaves. Your pillowtop bed comes with down comforters. Wired and wireless internet access is complimentary, while 100-cm LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Gatsby, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Bogotá? This hotel has 646 square feet (60 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Gatsby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro 106 - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
Chimney Bar - This piano bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (646 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area
  • Stovetop

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 35
  • Christmas Eve (December 24) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 65
  • New Year's Eve (December 31) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: USD 5 per night
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Lancaster House Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 576 out of 1005 reviews
Rating 8 - Good. 215 out of 1005 reviews
Rating 6 - Okay. 95 out of 1005 reviews
Rating 4 - Poor. 51 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Leonardo T.

Liked: Cleanliness, amenities
Satisfactory stay . Breakfast was superb in choices and presentation..weak internet connectivity. Request , staff should be bilinguals that speaks English as well especially the concierge who answers the phone .. I feel safe inside the premises. All issues was attended to with urgency . Thank you .
Stayed 3 nights in Oct 2025

8/10 Good

Maria Gabriela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t accept Mastercard and this is a problem.
Stayed 5 nights in Oct 2025

10/10 Excellent

Camilo

Stayed 1 night in Sep 2025

8/10 Good

Elba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property is clean and good. Breakfast is excellent
Stayed 2 nights in Oct 2025

6/10 Okay

Ana-Maria

Traveled with family
The price and location and the staff at the restaurant is the only thing that saves this hotel. Room was very dirty, side lamps at the night table did not work, had to call reception to bring towels and body soap as container was empty. Hotel is in need of urgent renovations, I would not mind paying a little extra but staying at a nicer property all around . I also had an issue with a receptionist called Carlos, I left my I-Watch , I noticed 3 hours after I had left the hotel , we called and these people have not called us or contacted us to let us know they had found it , if not because these apple items have a “find my(whatever)” app and we knew the watch was at the hotel they would have not called and I think they would have denied they had found it … I requested from this Carlos guy to send me a message telling me they had the watch and he refused to di it . Terrible service , I would not stay again at this property and for those of you thinking about staying here I would think it twice
Stayed 1 night in Oct 2025

10/10 Excellent

Milena

Stayed 1 night in Sep 2025

8/10 Good

Maria Gabriela

Business traveler
Liked: Cleanliness, staff & service
It’s a good property. And service is really good, but they have a really bad Internet connection and they didn’t accept MasterCard. This made things very difficult on checkout for me because both my debit card and my credit card are MasterCard. For this reason I may not be able to stay here any longer, which is a pity cause. I normally stay here all the time.
Stayed 7 nights in Oct 2025

6/10 Okay

German

Stayed 4 nights in Sep 2025

4/10 Poor

Adriana S.

Disliked: Property conditions & facilities
Muy mala la comida y los cuartos ya están muy viejos.
Stayed 14 nights in Aug 2025

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muchas gracias
Stayed 1 night in Sep 2025

6/10 Okay

Yadira

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia has wrong information about this hotel. They said they include shuttle but it is an additional cost of $22. And they state they are 16 minutes away from the airport, which is not true. They are 45 minutes away, so if you are just spending the night for a layover, be aware of the timing.
Stayed 1 night in Sep 2025

10/10 Excellent

Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Sep 2025

10/10 Excellent

Magaly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hotel was absolutely fantastic from start to finish. The entire staff was incredibly kind and attentive, making us feel welcome and well-cared for throughout our visit. The location is a major plus. It's conveniently close to the airport, which made our arrival and departure a breeze, and the neighborhood felt very safe. We were also thrilled to find that it's just a short trip to the city center, which gave us the perfect balance of peace and accessibility. Getting around was so easy. Taxis and Ubers were readily available within minutes, allowing us to explore the area without any hassle. We would highly recommend this hotel to anyone looking for a comfortable, convenient, and friendly place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Stayed 2 nights in Sep 2025

4/10 Poor

Kaimbreyan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The 24hr airport transportation that they're advertising online is a lie. Also the property is about 30-40 minutes away from the airport... not 16 minutes how they're advertising. The place is clean and the food is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities
They did all they can to make us feel comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elisa, Silver spring

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was exceptional.
Stayed 4 nights in Sep 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

John

Disliked: Staff & service
I contacted Expedia and canceled day of hopefully I’m a fluke, and this place does well by customers I thought amenities looked good online and positive reviews. The WhatsApp # they asked me to contact was less then helpful did not get airport shuttle I offered to take cab but no response even though I told them 3-4 pm
Stayed 1 night in Sep 2025

10/10 Excellent

Paulo Ernane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place

It Was very Nice
Stayed 5 nights in Sep 2025

10/10 Excellent

Edward

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing hotel to stay in Bogotá
Stayed 1 night in Aug 2025