The room was spotless, modern and the bed was super comfy. The TV was large and the room itself was spacious. The hot drink selection provided was perfect and the reception team were always happy to get you more if needed. However, I feel as though larger mugs should be given as standard in the rooms alongside maybe slippers and robes. The reception lounge was very inviting and clean. The front office manager, breakfast manager, Shanelle and the rest of the staff were extremely attentive. The staff were 10/10. Dinner in the restaurant was also good but I would've liked there to be a wider variety of cocktails. The parking was £10 per night which I felt was a little unneeded as you are already paying a premium to stay in a 4 star hotel of which parking is usually free. The pool was a bonus and a good temperature and depth, however I feel it has been neglected a little, it is the only area in the hotel where I wouldn't say it was clean ( black mould on the sign by the Jacuzzi for example). Supplying slippers may be an idea as pool guests have to share the corridor floor barefoot with muddy trainers from the gym and outside to get the the changing rooms The pool was good, and we really enjoyed using it, but just felt it had been neglected a little. Overall, We would 100% come and stay again. The only reason I mentioned the negatives is that we enjoyed it so much, we just want the hotel to get even better for our next stay in the near future.