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Macdonald Burlington Hotel

4.0 star property

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Photo gallery for Macdonald Burlington Hotel

Front of property - evening/night
Reception
Interior entrance
Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Bullring & Grand Central
    ‪5 min walk‬
  • The Mailbox
    ‪7 min walk‬
  • Utilita Arena Birmingham
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • 125 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Twin Bed

  • 80 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

  • 295 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

  • 240 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

  • 385 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

With a stay at Macdonald Burlington Hotel, you'll be centrally located in Birmingham, just a 5-minute walk from Bullring & Grand Central and 7 minutes by foot from The Mailbox. .This eco-certified hotel is 0.5 mi (0.9 km) from O2 Academy Birmingham and 0.8 mi (1.2 km) from International Convention Centre.

What's nearby

  • Bullring & Grand Central - 5 min walk - 0.3 miles
  • The Mailbox - 7 min walk - 0.4 miles
  • O2 Academy Birmingham - 11 min walk - 0.6 miles
  • International Convention Centre - 15 min walk - 0.8 miles
  • Utilita Arena Birmingham - 15 min walk - 0.8 miles

Getting around

  • Grand Central Tram Stop - 1 min walk
  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • ‪The London & North Western - ‬2 min walk
  • ‪Archie's - ‬1 min walk
  • ‪Faculty - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪200 Degrees Coffee - ‬1 min walk

About this property

Macdonald Burlington Hotel

Eco-certified hotel with bars and a 24-hour front desk
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 112 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Scottish Steak House, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 15 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.
The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 430 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Stayed 1 night in Dec 2024

6/10 Okay

john

Business traveler
Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

phil

Birmingham stay
Good position in city
Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed that the hotel didn't upgrade me in accordance with my level of membership. I was sent several emails encouraging me to pay to upgrade but when I sent an email expressing surprise, given that at platinum level a free upgrade may be possible if there is availability, I never got a reply and no upgrade on arrival, even though someone else was freely given one
Stayed 1 night in Dec 2024

8/10 Good

Nigel

Liked: Staff & service, room comfort
Good Hotel
Overall this is a good hotel, no real issues or complaints. Breakfast was way overpriced for what you get. Better off finding somewhere else for breakfast. The Hotel is in a great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t ask for more
Hotel is lovely, very clean and all staff are fantastic. Little bit of street noise but it’s in the centre of a busy area so this was to be expected
Stayed 1 night in Nov 2024

2/10 Terrible

Diane

Stayed 1 night in Nov 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t ask for better
Stayed 1 night in Nov 2024

6/10 Okay

Clara

Business traveler
Disliked: Cleanliness, room comfort
Could be improved
During my stay had some mishaps, bathroom was not clean, like it has not been properly prepared even when I checked in late evening, had to request another room which had only one towel, room was so cold, desk lamp not working. Second day the card wasn’t working, staff didn’t apologise for any of those issues. Breakfast very expensive and it was not good sadly. For a very expensive stay unfortunately the service and cleanliness not the best.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building with helpfull staff and in an excellent position
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class and positive experience on all counts.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent stay
Stayed 1 night in Nov 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location, room rather hot!
The hotel was in a great location with direct access to the German Market and also very close to train stations and the Bullring. Room was spacious and bed was comfortable. I have given the comfort rating a 2 purely down to the air conditioning. It didn’t work properly and was very warm in the room. I woke 5 times in the night and turned it back on only for it to turn off straight away.
Stayed 1 night in Nov 2024

6/10 Okay

Claire

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Not worth the upgrade. Paid extra for an up grade but got a disabled room? Room was contemporary but definitely not 4 star! Location brilliant. Rude female receptionist. Better places for the money.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately not the same hotel has previously stayed in a few years ago, in need of a major update, staff friendly although some didn't want to help, restaurant was poor food and service had one drink when maybe I would have liked a couple with my meal, instead of being full around 8pm on a Saturday only three couples, missing a great opportunity to shine in the city l was born in and now find myself visiting from overseas
Stayed 2 nights in Nov 2024

8/10 Good

Olga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is super convinient
Stayed 1 night in Nov 2024

2/10 Terrible

Toby

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Melvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jamie

Business traveler
Liked: Staff & service
Was fine for one night but very Dated
Stayed 1 night in Oct 2024