Comfort Inn Birmingham

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Birmingham

Exterior
Miscellaneous
Exterior
Exterior
Dining

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Station Street, Birmingham, England, B5 4DY
  • The Alexandra Theatre
    3 min walk
  • Birmingham Hippodrome
    6 min walk
  • Birmingham Christmas Market
    6 min walk
  • Birmingham (BHX)
    25 min drive

Room options

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Birmingham

With a stay at Comfort Inn Birmingham, you'll be centrally located in Birmingham, a 4-minute drive from Utilita Arena Birmingham and 5 minutes from University of Birmingham. .This hotel is 0.4 mi (0.6 km) from Bullring & Grand Central and 4.9 mi (7.8 km) from Cadbury World.

What's nearby

  • Birmingham Hippodrome - 6 min walk
  • The Mailbox - 7 min walk
  • Bullring & Grand Central - 7 min walk
  • International Convention Centre - 13 min walk
  • Utilita Arena Birmingham - 17 min walk

Getting around

  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Grand Central Tram Stop - 5 min walk
  • Manchester Airport (MAN) - 96 min drive

Restaurants

  • ‪The London & North Western - ‬3 min walk
  • ‪Five Guys - ‬6 min walk
  • ‪All Bar One - ‬4 min walk
  • ‪Snobs - ‬3 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Comfort Inn Birmingham

Hotel with a 24-hour front desk, a short walk to Bullring & Grand Central
Comfort Inn Birmingham offers 40 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 40 individually decorated guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Comfort Inn Birmingham. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Birmingham? This hotel has 872 square feet (81 square meters) of space consisting of conference space and meeting rooms.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1950
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 157 out of 1002 reviews" "
Rating 8 - Good. 330 out of 1002 reviews" "
Rating 6 - Okay. 278 out of 1002 reviews" "
Rating 4 - Poor. 141 out of 1002 reviews" "
Rating 2 - Terrible. 96 out of 1002 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Leigh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly awful.
Stayed 4 nights in Sep 2024

4/10 Poor

Viviane

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in serious need of updating. The bathroom has mould on the walls, once rolled down the blind would not go back up, there was no heating in the room and hairs left behind by the cleaners. No breakfast facilities but a bar open from noon. Rubbish was left out on the landing which made the corridors smell. Whilst I was on the 4th floor, I could still hear all the raucous from the street: cars revving, people shouting and police sirens. I was there for a conference which was within walking distance but I will stay further away from the city centre and the Comfirt Inn next time. A less than enjoyable stay.
Stayed 2 nights in Sep 2024

4/10 Poor

Kate

Business traveler
Liked: Staff & service
Hiked prices because of an event. Bitten by bed bugs.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Business traveler, Traveled with partner
Liked: Staff & service
Older part of town. Very close to shopping and train station.
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Property conditions & facilities
They charged me twice for the room.
Stayed 3 nights in Sep 2024

4/10 Poor

Abigail

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Matt

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
I'm not impressed with Birmingham
I got into my room and it smelt of cigarettes I opened the bathroom window and there was a bit of a the drain full of cigarette butts. I had a nap bed was OK but don't understand why it was a single plenty of room for a double. I went out a bit later around 8 I wasn't impressed with Birmingham I was nearly mugged hotel wasn't a problem but I decided to go back to Manchester. I went to check out gave my key in and the woman said you don't owe anything, no question on why have you checked out a day earlier.
Stayed 2 nights in Aug 2024

10/10 Excellent

RICHARD

Liked: Cleanliness
Decent for the price. Private facilities and clean and bed was comfortable too
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service
Well positioned for New Street Railway station, staff friendly and good price. No breakfast available. Clean rooms and bedding.
Stayed 1 night in Aug 2024

10/10 Excellent

Mu'azu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 8 nights in Aug 2024

2/10 Terrible

Ahsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff is very nice, the room was clean and it is 2 min away from the station. However, the matrass& pillow were horrible. It was the first time I could not fall asleep because of that. The entire property needs a refurbishment. I could say it is ok for one night but unfortunately not even that.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family near by
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More customer services training needed
This was a mistake. The staff has threatened me and 'try' to physically assault me, byt misses due to being a lit on the heavy side
Stayed 1 night in Aug 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially Mr. Majid and his Estonian colleague; they were courteous and very helpful. My room, which had a TV snd a coffee/tea service, and the bathroom was very clean and the bed linen crisp and clean. If you are especially a single traveler (as I was) and needing to stay near the New Street railway station (the main one), the Comfort Inn Birmingham is just a few steps away. The hotel sits on the edge of Chinatown, with excellent and reasonably priced Asian fare and low-key pubs. I felt safe, despite some non-threatening panhandling inside the station, which by the way has excellent security.
Stayed 2 nights in Aug 2024

8/10 Good

John, Llanfyllin

Liked: Cleanliness, staff & service
Stayed here a few times very convenient for the train station and in a good geographical area for the city centre. The hotel rooms could do with a face lift but for the money i paid was good value.
Stayed 1 night in Aug 2024

8/10 Good

Kieron

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic
Very basic hotel. No luxuries. V convenient for the station.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away for football!
Stayed 2 nights in Apr 2024

6/10 Okay

John

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is close to the station, and the rooms are functional but looking pretty tired. The outside of the building looks run down, and the area is a bit run down and noisy at night. The staff are helpful and do their best.
Stayed 2 nights in Jul 2024

4/10 Poor

Jodie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hotel
Terrible not comfortable room it was a hobbit size room and I'm over 6ft. There was dodgy wiring for TV aerial and the TV did not work. The shower pole for holding the shower head was wobbly. Also expose wire for fire alarm. The hotel did not sell breakfast even though we were sold it through Hotels.com as bed and breakfast. Would never stay at the comfort inn again. And worst still your website will not allow me to add photos.
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Oluwayemisi

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The only Comfort in Comfort Inn is the crispy clean sheets. Otherwise it is horribly overdue for redecorating. Never again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s less than two minutes from new street station, I was a little hesitant to book but they were excellent! The rooms were clean, the service was good and the staff was more than accommodating and friendly. The lift is a bit cramped, but other than that it’s pretty good for how cheap it is. Highly Reccomend :)
Stayed 2 nights in Jul 2024

8/10 Good

Tara

Stayed 1 night in Jul 2024