Located in Bilbao (Begoña), Occidental Bilbao is within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. .This spa hotel is 0.6 mi (1 km) from Basilica of Begona and 0.8 mi (1.3 km) from Etxebarria Park.
What's nearby
Plaza Nueva - 14 min walk
Santiago Cathedral - 16 min walk
Ribera Market - 17 min walk
Guggenheim Museum Bilbao - 6 min drive
San Mames Stadium - 7 min drive
Getting around
Santutxu Station - 7 min walk
Bidebieta-Basauri Station - 9 min drive
Bilbao Airport (BIO) - 12 min drive
Restaurants
La Casa del Yogur - 8 min walk
Auzoa - 8 min walk
Errondaberri - 5 min walk
Cafetería el Sauce - 5 min walk
Zarata Jazz - 9 min walk
About this property
Occidental Bilbao
Bilbao hotel in Begoña with a full-service spa and a fitness center
Occidental Bilbao offers 200 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests under 18 years old are not allowed in the fitness facility.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 200 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at The Kitchen or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bilbao? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Kitchen - This restaurant specializes in Mediterranean cuisine.
Room service (during limited hours) is available.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Self parking on site (EUR 20 per day)
RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
The Kitchen
Things to do
Billiards/pool table
Full-service spa
Gym
Seasonal outdoor pool
Family friendly
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
11,119 square feet of conference space
Business center
Computer station
Meeting rooms
Outdoors
Garden
Terrace
Vegetable garden
Full-service spa
Aromatherapy
Body scrubs
Facials
Massage
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
1 building
8 floors
Ballroom
Banquet hall
Built in 1967
Comprehensive food waste policy
Comprehensive recycling policy
Fireplace in lobby
Local culture and ecosystem education
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 15 to August 22:
Spa
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 18 per person
Self parking fee: EUR 20 per day
Spa fee: EUR 20 per day
Facilities fee: EUR 20 per person, per day and includes use of: fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Access to the spa and gym facilities is limited to once per day per person.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Property is also known as
Bilbao Holiday Inn
Occidental Bilbao Hotel
Holiday Inn Hotel Bilbao
Holiday Inn Bilbao Hotel
Occidental Bilbao Hotel
Occidental Bilbao Bilbao
Occidental Bilbao Hotel Bilbao
Occidental Bilbao Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything has hidden fees, the pool, gym, parking, etc. There is an extra for everything and anything !
The site says they speak english and french, they do not speak French and hardly speak English. All the hidden fees start a 20 euros and more !
The rooms are very pricy and are very small. Never again will I go to Occidental Bilbao…
A little out of town and on a relatively steep hill. However, there is a metro station only 200m away which gives easy access to the city. Next to a main road and so there was regular road noise at night. The pool was shut.
Staff were efficient and friendly. The room was spacious and clean. A large sitting area on the ground floor to enjoy a drink from the bar.
Hotel was good, clean, nice bar and restaurant, the only down side to the hotel was very poor Wifi connection, this kept tripping out which was very annoying
Really enjoyed our stay. Very clean and modern everywhere in the hotel and rooms. Breakfast was great quality and value for money. Staff extremely friendly. Location is a little further out of the old town that we would have liked but there is a metro station very near and the walk is only 30 mins. To use the spa is extra, but all the info was very clear when we booked. I would recommend and stay again.
The hotel is clean and functional, within a 15 minute walk of the old town. The area around the hotel is quite run down, there’s a metro stop about mins walk away. Rooms are small but the en suites are good. Gym and spa are not part of the hotel but in a separate part of the basement, hotel guests must pay extra to use them each time they visit.
Jody
Stayed 3 nights in Mar 2024
6/10 Okay
Andre
Feb 22, 2024
Liked: Cleanliness, staff & service, room comfort
Nice enough hotel but the experience isn’t as described on hotels.com. The main appeal for my stay when booking was the gym/ pool which were key filters in my search. However I was extremely disappointed when advised at check in that a €20 fee per day was required to access the facils. Further it was mandatory to wear a swim cap and flip flops which would have incurred an additional unplanned expense.
Additionally, the wifi access was sporadic and overly complicated to access. The receptionist kindly tried to assist with one of my devices but was flummoxed and was unsuccessful in connecting it to the wifi.
The location was good for me and I really enjoyed bubbling around the nearby Santuxtu and Begoña neighbourhoods with the Guggenheim and Old Town also within pleasant walking distance.
Nice staff and nicely appointed but disappointed by the inaccurate listing on Hotels.com.