6/10 Okay
Steven R.
Sep 2, 2024
Disliked: Cleanliness
Luxury home but very bad service
We had really looked forward to visiting this nice-looking house close to Berlin, but the reality was a mixed bag:
- The house was very dirty, with e.g. moldy dishes still in the dishwasher despite a cleaning charge of 195 euros;
- No wifi, satellite TV not connected, warm water closed off on arrival;
- No linen service so we had to buy bedlinen at the last moment;
- The house looks luxurious but is fitted out very impractically with an incomplete kitchen inventory (e.g. no cutting board) and strange choices (deep pile carpet below the dining table);
- Henningsdorf is a quiet and neat suburb of Berlin, but also a bit boring and a long drive (45 minutes) from many parts of Berlin.
- All in all for such an expensive home the experience was very impersonal, we didn't feel supported, would recommend finding another home (closer to the city center).
Steven R.
Stayed 7 nights in Aug 2024