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Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Interior
Exterior
Hair dryer, towels
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2276 Pipestone Rd, Benton Harbor, MI, 49022
  • Intercare Community Health Network
    5 min drive
  • Lakeland Regional Medical Center
    7 min drive
  • Lake Michigan College
    7 min drive
  • Benton Harbor, MI (BEH-Southwest Michigan Regional)
    8 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Benton Harbor - St. Joseph

Pool
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (886)
The price is $60
per night
$67 total
includes taxes & fees
Dec 8 - Dec 9
Comfort Suites Benton Harbor - St. Joseph

About the neighborhood

Benton Harbor

With a stay at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI in Benton Harbor, you'll be within a 15-minute drive of Lake Michigan and Intercare Community Health Network. .This hotel is 2.8 mi (4.6 km) from Lake Michigan College and 3.9 mi (6.3 km) from Lakeland Regional Medical Center.

What's nearby

  • Lakeland Regional Medical Center - 7 min drive - 4.0 miles
  • Lake Michigan College - 7 min drive - 2.9 miles
  • Harbor Shores Golf Club - 8 min drive - 4.4 miles
  • White Pine Winery - 10 min drive - 5.3 miles
  • Silver Beach - 17 min drive - 5.7 miles

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • South Bend Intl. Airport (SBN) - 36 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Grand Crossing - ‬4 min drive
  • ‪Good Fortune Restauran - ‬4 min drive
  • ‪La Perla Produce - ‬3 min drive
  • ‪Arby's - ‬4 min drive

About this property

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Hotel in Benton Harbor with free breakfast and a fitness center
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers 78 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This Benton Harbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Benton Harbor? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not accept prepaid or Cashapp and Chime cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Benton Harbor
Hotel Holiday Inn Express Hotel & Suites Benton Harbor
Holiday Inn Express Hotel & Suites Benton Harbor Benton Harbor
Holiday Inn Express Hotel Suites Benton Harbor
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Benton Harbor

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 282 out of 980 reviews" "
Rating 8 - Good. 274 out of 980 reviews" "
Rating 6 - Okay. 174 out of 980 reviews" "
Rating 4 - Poor. 133 out of 980 reviews" "
Rating 2 - Terrible. 117 out of 980 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Rod

Traveled with family
Liked: Staff & service
Needs updating. Old stained carpeting. No bath fan, no toilet seat lid. Air conditioning needs fixing. No mirror in our room except for the bathroom. Pillows are wore out and flat. Staff was excellent and helpful!!
Stayed 2 nights in Aug 2024

6/10 Okay

Rodalin, Woodbridge

Traveled with family
It was clean and smell good 😊! Fast check in and out. Just stayed for the night. Breakfast was okey. Was busy during breakfast, the attendant seem slow catching up with food supplies.
Stayed 1 night in Aug 2024

4/10 Poor

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs a makeover. We had cobwebs in our room, carpets were almost black from not being cleaned. The toilet leaked and the sink in the bathroom wouldn’t drain. For the cost of $200 a night not worth the money.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2024

4/10 Poor

Autumn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Wouldn’t return. Just yucky
Stayed 2 nights in Jul 2024

2/10 Terrible

charles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpets in our room were filthy dirty, and stained. The bathtub leaked. We had to switch rooms, and the second room was even worse. The bathtub had hair and dirt in it. The sheets were dirty, the carpet was stained. It took over 45 minutes to get clean sheets, and then we had to make our own beds. There was an exposed wire in one plug, peeling wall paper, mold in the a/c vent. The house keeping department didnt have any clean towels. We had to wait 7 hours for towels. Front desk employees were very rude and extremely unprofessional. The hallway and stairway was dirty and filled with trash. There was no working phone in the room. The manager of the property was never available to talk with. I have been trying to reach him for over a week. Every time I call the person answering says he isnt available. I was told I would get a discount on my room because of all the issues we had, but still haven't gotten anything yet.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kathy, Buckley

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair in bathtub, only 1 towel no hand towel or face cloth and there was 2 of us. Tried calling numerous times to let them know we would be a late check in, no answer had to leave a message, no full time staff at desk had to ring a bell for someone. The only friendly employee was the woman that took care of breakfast.
Stayed 1 night in Aug 2024

4/10 Poor

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and clean. Missed not having a microwave or easy chair and the bed was so close to the wall that it was hard to get out on that side. Went downstairs to get extra towels. Breakfast had a nice variety, except they ran out of orange juice. Good place for a one-night stay. Check-inn was quick and easy. Thanks!
Stayed 1 night in Aug 2024

2/10 Terrible

Sarita

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was comfy but the bathroom sink was stopped up the whole time we were there, staff was unprofessional!
Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Disliked: Staff & service
Cancelled our room without notice. Tried to make us rebook on the spot for an additional $100. Leaving myself and my little kids with no place to stay for the night. They told me they had refunded my stay because they cancelled it— come to find out I was still charged and had to file a dispute with my credit card company. We were not the only family this happened to. She canceled the rooms for at least 10 other people to try to make more money. Many people were furious on the phone and in the lobby. Stay far far away.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floors were filthy in our room and throughout the building. I don't even want to know what some of the stains in our room were!
Stayed 1 night in Aug 2024

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
I have pics dirty and mold on the vent in bathroom and no shower curtain sink stopped up. The carpets dirty. TV don’t work we called still didn’t get it fixed. We had 1 washcloth I bath towel and 2 hand towels , that’s for 2 people for 2 nights they said you only get maid service every 3rd night. Don’t stay there! Kathy Hunter
Stayed 2 nights in Aug 2024

6/10 Okay

nancy, Covington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in our room was not ready. I only ask for pillowcases and towels and toiletries. Didn’t get toiletries. We stayed 2 nights. When we left for the second day around 10 am. They ask if we were checking out and we replied no and would be back this evening. When we returned to our room around 6 pm. It was not made up and we had no towels and trash needed taken out. I believe it was miscommunication on the staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Traveled with partner
The room had one lamp not working no shade and bulb dead. The curtain was broke and did not cover window. Everything else was good. Bed was very comfortable and breakfast was good.
Stayed 2 nights in Aug 2024

8/10 Good

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities
The customer service was excellent very help annd inviting, the property was located clo
Stayed 2 nights in Aug 2024

4/10 Poor

Nancy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not well taken care off, the pool was definitely not clean and even when you ask for maid service you dont get it. The room was not clean at all. There was water stains in the bathroom and phone in the room didnt even work.
Stayed 3 nights in Aug 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
High recommended
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
It was fine for just sleeping during our travels. I wouldn’t want to stay longer than that. Room was too small for 4 people.
Stayed 1 night in Aug 2024

6/10 Okay

John

Traveled with family
It was convenient to the interstate. The room was fine. Our biggest complaint was a group of noisy teens close to our room, but otherwise, good value for the $$.
Stayed 1 night in Aug 2024

2/10 Terrible

julia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff checking in was very impersonal. She rattled off the directions like she was a robot. It was also very difficult to find someone at the front desk if a need came up, however, you could find the staff galavanting around the hotel with their friends/other staff. There were no luggage carts to transport your items from your car to your room. I tried 3 different times to have breakfast in their breakfast area. Each time everything was depleted and no breakfast host was to be found. Thankfully there was a Bob Evans nearby. The toilet in our room had a leaky seal and would not fill up with water so it could be flushed. Since finding staff was proving to be difficult, I was able to adjust it myself so it would at least work while I was there for the night. The hallway smelled musty and was very narrow. When it was time to check out, no one was at the front desk again. There was a number you could call to reach the staff, however, they never took that phone with them and you would stand there listening to the phone ringing nonstop. No apologies were made to me when the staff (which I believe was the manager) finally returned to the desk. He did however explain that since they recently changed from being a Radisson Hotel to a Choice Hotel, they were experiencing issues and inconsistencies. Again, no apologies, just a matter of fact that everyone has to deal with. Well this guest will not deal with it since I will not be staying at this hotel again.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024