Best Western Benton Harbor-St. Joseph

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Benton Harbor-St. Joseph

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Front of property - evening/night
Pool
Lobby
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1592 Mall Dr, Benton Harbor, MI, 49022
  • Intercare Community Health Network
    5 min drive
  • Lakeland Regional Medical Center
    7 min drive
  • Lake Michigan College
    8 min drive
  • Benton Harbor, MI (BEH-Southwest Michigan Regional)
    8 min drive

Room options

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Benton Harbor

With a stay at Best Western Benton Harbor-St. Joseph in Benton Harbor, you'll be within a 15-minute drive of Lake Michigan and Intercare Community Health Network. .This hotel is 3.1 mi (5 km) from Lake Michigan College and 3.8 mi (6.2 km) from Lakeland Regional Medical Center.

What's nearby

  • Lakeland Regional Medical Center - 7 min drive - 3.9 miles
  • Lake Michigan College - 8 min drive - 3.2 miles
  • Harbor Shores Golf Club - 8 min drive - 4.4 miles
  • White Pine Winery - 10 min drive - 5.3 miles
  • Silver Beach - 11 min drive - 5.5 miles

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • South Bend Intl. Airport (SBN) - 37 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Grand Crossing - ‬4 min drive
  • ‪Good Fortune Restauran - ‬4 min drive
  • ‪La Perla Produce - ‬3 min drive
  • ‪Arby's - ‬4 min drive

About this property

Best Western Benton Harbor-St. Joseph

Hotel in Benton Harbor with free breakfast and a 24-hour front desk
Best Western Benton Harbor-St. Joseph offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benton Harbor hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard Marriott Benton Harbor St Joseph
Courtyard Marriott St Joseph Hotel
Courtyard Marriott St Joseph Hotel Benton Harbor
Benton Harbor St Joseph Hotel
Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph
Best Western Joseph
Best Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph Benton Harbor
Best Western Benton Harbor-St. Joseph Hotel Benton Harbor

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1000 reviews" "
Rating 8 - Good. 340 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly service
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Stayed 1 night in Aug 2024

6/10 Okay

Mark

Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and I plan to keep coming back when I am in the area. I happened to have the room right at the top of the stairs, lobby was directly below, and it was still quiet. The bed was comfortable and the room and bedding smelled good..not something normally experienced.
Stayed 1 night in Aug 2024

4/10 Poor

Elizabeth

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was decent, the property is old and need a lot of maintenance, the breakfast very basic and the same every day. The area is literally the ghetto. The price those guys are insane, they charged me 140 per day staying 3 nights, wanted to add one more night and they wanted 259 for one extra day... BTW The hotel was empty. A fair price for that hotel should be 70 dollars. No staying there anymore (moved next week to Hilton Garden) MOT Recommend this Best Western at all. P.S They don't clean your room unless you request it.
Stayed 3 nights in Aug 2024

6/10 Okay

Pete

Traveled with family
Liked: Staff & service
no
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
When I arrived the staff was very kind and friendly. This morning I went for breakfast at around 8am and there was a single biscuit left and no gravy and none was made after that. And then the morning staff was very rude and seemed like they needed to go back to bed. Not so friendly morning staff. There was a loud noise periodically throughout the night that woke me several times. It was like someone overloaded a dryer and it was making a thumping sound.
Stayed 1 night in Aug 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a comfortable overnight stay
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Could have been better
The check in staff were very friendly, the kitchen staff were ok. The kitchen staff wouldn’t make more food 30 mins before end of breakfast time with plenty of guests waiting around for food. The room should have been cleaned better such as sand left on the desk chair, shower walls dirty, freezer food and fridge was dirty so it makes you second guess the cleanliness of the room in general, with kids with me I went to the store and bought disinfectant wipes to clean things myself.
Stayed 2 nights in Aug 2024

4/10 Poor

Charisse

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service . Front desk very crabby. Pool and outdoor pool were not available which was main reason for booking there. Would never return !
Stayed 1 night in Aug 2024

6/10 Okay

Marlene

Traveled with family
Liked: Cleanliness, staff & service
Needs an Update
The hotel needs a major update. Our room seemed to be clean, but the tiles on the floor of the bathroom looked dirty. The bed squeaked when we sat on it. The sofa needs to be replaced in that room. It looked dirty and was old and sagged. The breakfast was okay, but there was only one attendant in the breakfast room, and he could not keep up with the traffic. Multiple things ran out, and he just could not keep up being the only person. All in all, a disappointing stay.
Stayed 2 nights in Aug 2024

4/10 Poor

Melissa

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pool,hot tub, and room were absolutely disgusting. Had to move rooms and would have left had there been another option. Unfortunately at this time, I still have not been discounted or credited for the inconvenience and price I paid.
Stayed 2 nights in Jul 2024

8/10 Good

Kim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room comfortable beds no complaints
Stayed 1 night in Aug 2024

4/10 Poor

Katie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the pictures & ratings do not match this property. The room was filthy bathroom floor & sink counter were not cleaned in a long time.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location last year (2023) and enjoyed our stayed. So when it came time to book a hotel for our wedding we simply rebooked knowing we would enjoy it just as much. Thank you for all that you did for Us and our family. We did enjoy our time. And thank you for allowing us to change our room after check in so that our wedding attire would not be exposed to the elements of the pool below our original room below Us. Best Regards, Karen Seychel
Stayed 4 nights in Jul 2024

8/10 Good

Amy

Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean , nice pool/hottub clean . The breakfast was good waffles were my favorite. Kitchen staff verry friendly and helpfull . Front desk staff were good too. I liked the there were plenty of choices to eat close. Sophia's pancake house was amazing and there staff friendly too. THIS WAS A GREAT PLACE TO STAY WITH MY FAMILY. 5 stars great place for the price. We will stay again.
Stayed 2 nights in Aug 2024

8/10 Good

joseph

Stayed 2 nights in Aug 2024

10/10 Excellent

david

Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice.
Nice. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Benjamin

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable rooms for a great price. Indoor/outdoor pool was awesome. Definitely would recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Stayed 2 nights in Jul 2024

8/10 Good

Julie

Stayed 3 nights in Jul 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024