Mercure Benidorm

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Benidorm

Hypo-allergenic bedding, down comforters, memory foam beds, minibar
Beach nearby
Bar (on property)
Terrace/patio
Aerial view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Parc d'Elx
    8 min walk
  • Guillermo Amor Municipal Stadium
    11 min walk
  • Benidorm City Hall
    12 min walk
  • Alicante (ALC-Alicante Intl.)
    41 min drive

Room options

Standard Room, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

Privilege, Room, 1 Double Bed, Terrace

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Terrace

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Terrace

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

Duplex, 1 Queen Bed, Terrace

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Double Bed, Terrace, Sea View

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Benidorm

When you stay at Mercure Benidorm in Benidorm, you'll be near the beach, a 1-minute drive from Poniente Beach and 8 minutes from Benidorm Palace. .This hotel is 0.7 mi (1.1 km) from Llevant Beach and 2.8 mi (4.4 km) from Cala de Finestrat.

What's nearby

  • Guillermo Amor Municipal Stadium - 11 min walk - 0.6 miles
  • Benidorm City Hall - 12 min walk - 0.7 miles
  • Llevant Beach - 13 min walk - 0.7 miles
  • Balcony of the Mediterranean - 14 min walk - 0.8 miles
  • Benidorm Palace - 8 min drive - 2.9 miles

Getting around

  • Benidorm Tram Station - 14 min walk
  • La Vila Joiosa Tram Station - 20 min drive
  • Alicante Intl. Airport (ALC) - 41 min drive

Restaurants

  • ‪Refuel Cafe Bar - ‬8 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Bar Angelillo - ‬5 min walk
  • ‪El Café de Axel - ‬7 min walk
  • ‪El Pescadito - ‬7 min walk

About this property

Mercure Benidorm

Hotel with a fitness center, near Poniente Beach
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down comforters. 49-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 186 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at Malaspina, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per night)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 146 reviews" "
Rating 8 - Good. 37 out of 146 reviews" "
Rating 6 - Okay. 8 out of 146 reviews" "
Rating 4 - Poor. 2 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Jul 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff were friendly and helpful. Would definitely stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yixiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the old town with lovely pool and gardens. Walkable to shops and restaurants, longer walk or cab ride to Levante beach. Great staff, lovely food and good drinks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia Hart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing we’ll be back!!
Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great pool area
A very nice hotel with lovely staff
Stayed 7 nights in May 2024

8/10 Good

Nicola

Stayed 3 nights in Jun 2024

10/10 Excellent

Milan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for summer holiday in Benidorm
We really enjoyed our summer holiday spent in this hotel. Everything was amazing. Breakfast was good with plenty of choices. We also had dinner included, and every night there were be different options to choose from on buffet. Hotel looks very new and it has nice vibe. Also all stuff is very kind and helpful.
Stayed 7 nights in Jun 2024

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better customer service needed.. Parking disaster.
Hotel ok service provided too many excuses Why things don’t work. Garage parking a disaster without proper instructions, designated spot occupie. Misinformed on location. Sent into dark garage not directed to 2nd basement. Key did not open doors. Need valee parking. Check in Personel not knowledgeable and midinformed need better training. House keeping and food service terrific. Hotel needs better front door Checkin management and training. Better customer service is needed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
breakfast air conditioning and ambiance were all amazing and loved pool area
Stayed 3 nights in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

vera

Stayed 1 night in May 2024

8/10 Good

emma

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, so peaceful and clean. A bit far out from Benidorm centre but easy enough to get a taxi in 5 minutes
Stayed 3 nights in May 2024

10/10 Excellent

Gavin James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Don’t do breakfast, you will struggle getting a se
Stayed 2 nights in Mar 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy stay
Really liked the hotel, very modern, clean and comfortable. Plenty of nice places to sit downstairs, quiet, nice to have a balcony and comfy rooms. Michel was very nice checking us out.
Stayed 4 nights in Mar 2024

6/10 Okay

Gunnlaugur M.

Traveled with partner
Liked: Cleanliness
Hotel not my style
Stayed 4 nights in Mar 2024

10/10 Excellent

Tina

Stayed 1 night in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely helpful and professional The Hotel was extremely clean and fresh
Stayed 6 nights in Dec 2023

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas break
Good service from start to finish. Really good breakfast. Good location. Couldnt fault anything.
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food and the help from front desk, the rooms were nice too, a bad price on expedia. Do wish the pool was heated though as in the later months it catches no sun at all.
Stayed 3 nights in Dec 2023