Shilo Inn Suites Hotel - Bend

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Front of property - evening/night
Lobby
View from property
Indoor pool, seasonal outdoor pool, sun loungers

Reviews

6.0 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Hot Tub
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

Map
3105 O.B. Riley Road, Bend, OR, 97701
  • Bend River Promenade
    2 min walk
  • Deschutes River
    6 min walk
  • River's Edge Golf Course
    3 min drive
  • Redmond, OR (RDM-Robert's Field)
    19 min drive

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Bend

With a stay at Shilo Inn Suites Hotel - Bend in Bend (Boyd Acres), you'll be steps from Bend River Promenade and 6 minutes by foot from Deschutes River. .This hotel is 0.4 mi (0.7 km) from Sun Mountain Fun Center and 1.2 mi (1.9 km) from Blockbuster.

What's nearby

  • Bend River Promenade - 2 min walk
  • Downtown Bend Business Association - 4 min drive
  • Old Mill District - 5 min drive
  • Hayden Homes Amphitheater - 6 min drive
  • Saint Charles Hospital - 7 min drive

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪WildRoots Coffee House - ‬3 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Carl's Jr. - ‬2 min drive

About this property

Shilo Inn Suites Hotel - Bend

Riverfront Bend hotel in Boyd Acres with 2 spa tubs
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 151 guestrooms featuring microwaves and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Dip into one of the 2 spa tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 2 spa tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

6.0
Rating 10 - Excellent. 188 out of 1004 reviews" "
Rating 8 - Good. 186 out of 1004 reviews" "
Rating 6 - Okay. 193 out of 1004 reviews" "
Rating 4 - Poor. 227 out of 1004 reviews" "
Rating 2 - Terrible. 210 out of 1004 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Collins, Lakewood

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had coffee maker and coffee, but no coffee pot. No cups or drinking glasses in room. Otherwise, nice room.
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a weekend where it was not fully booked. It was quiet and nice.
Stayed 2 nights in Sep 2024

6/10 Okay

Janet

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Popcorn ceilings, filthy carpet, very rundown.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a view of the river
Stayed 1 night in Sep 2024

4/10 Poor

Teresa

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great service. Terrible room state.
Stayed 1 night in Sep 2024

6/10 Okay

Chad a

Liked: Staff & service
Disliked: Property conditions & facilities
We love the Shilo but it’s time they invest in new mattress’s and carpet. It’s been a week and my back still hurts. We’re going to refrain from returning until they decide to remodel. Otherwise we love it
Stayed 2 nights in Sep 2024

8/10 Good

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Business traveler
Floors carpet was extremely dirty. Toilet Ran all night, smelled horrible. Worst hotel ever
Stayed 1 night in Sep 2024

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpets are filthy, I mean REALLY filthy. Tile is missing and/or falling off, wood is peeling off the doors, everything needs updating. The person who checked me in was pleasant and thorough and the room is in a good location. The room is large and has a gas fireplace. There's a patio but it's so dirty I don't want to go out there.
Stayed 1 night in Sep 2024

2/10 Terrible

Lawrence

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property outside was nice but the room itself was in poor condition (dirty, cigarette butts on the balcony, bed was uncomfortable) not really little kid friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Crystal

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
For the price it isn’t a horrible place to stay but it was pretty dirty the room was full of spiders and the carpet was nasty. The coffee pot I would not trust. Convenient area to stay and it was fine for sleeping but not sure I would pick this one again
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Casey

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Room was dirty. Carpet had stains throughout. Large patched hole in wall that wasn’t even completed. No shower towels. Hair in tub drain. Hot tub in pool area was not even hot. Found dog poop in men’s changing area in pool area. We’ve stayed here several years ago and were very happy. Not this time. Plus it was a balcony with river view and could barely see River due to plant vegetation overgrowth
Stayed 2 nights in Sep 2024

8/10 Good

Anthony J

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice place, good rates. The facilities could use a little TLC is some areas.
Stayed 4 nights in Aug 2024

6/10 Okay

Laurie

Traveled with family
Disliked: Amenities, property conditions & facilities
Beds are old and uncomfortable.. bedding looked dirty. Carpets stained
Stayed 1 night in Sep 2024

2/10 Terrible

Rikki

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty; didn't even stay the night because it felt so unclean. Literally splashes of things on the wall that was not cleaned off, stains on bedding and the floor, sticky handles. Would never recommend this place.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ginger

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Stayed 1 night in Sep 2024

4/10 Poor

Chrystal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay at the Bend Shilo Inn again.
I wish I could say my stay was great, but unfortunately, it was not. Before I checked in, I could hear yelling coming from the lobby. When I opened the door, I found the man behind the counter yelling at someone on his cell phone. He hung up as my six-year-old son and I approached the counter. While I was filling out my paperwork, the man received a text, picked up his phone, read the message to himself, and then exclaimed very loudly, "WHAT THE FREAK? YOU KNOW I'M WITH SOMEONE RIGHT NOW!” This made me extremely uncomfortable, and my child looked at me with concern. I was shocked by the lack of self-awareness and professionalism displayed by this man. The room was quite dirty, and the door locks did not instill a sense of security. Although my room had a balcony with a beautiful view of the river, it was covered in spider webs. Being close to the river, bugs were prevalent, and the screen door was worn and did not fit securely. As a result, if you left the sliding door open and the screen door closed, bugs could still get in. Room 422 was the end unit, located right next to the pool and workout room. The pool temperature was acceptable; however, there was a noticeable dirty ring around the edge. There were two hot tubs, but only one was heated, and both had an unpleasant odor. My son remarked that it smelled like poo. I felt too intimidated to call the front desk to voice any complaints, especially as a single mother with her child.limited options for finding alternative stay
Stayed 1 night in Aug 2024

8/10 Good

Thomas, Santa Clara

Liked: Staff & service, amenities, property conditions & facilities
Bathtub had hair and pubs. Prostitution a block away. It was kept up exterior dated rooms tv not great.
Stayed 1 night in Sep 2024

6/10 Okay

Ernest r Lyons

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was not cleaned well. Had webs on dresser to floor. Shower had crown stains. Pool and changing area was really poor condition. Run down. Not kept up
Stayed 1 night in Sep 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had mold in the bathroom, one of the beds had a broken bed frame. The carpet was stained & damaged & the mattress had bed bugs! We left that hotel & found somewhere else to stay.
Stayed 1 night in Sep 2024

6/10 Okay

Erica

Traveled with partner, Traveled with pets
No frills but clean and comfortable. Carpet a little dated and stained but their pet fee is extremely affordable and the property is pet friendly
Stayed 3 nights in Aug 2024

2/10 Terrible

steven

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, worn down , unsanitary.
Stayed 2 nights in Aug 2024

6/10 Okay

Alison

Traveled with group
Disliked: Amenities
Stayed 1 night in Aug 2024

4/10 Poor

Jack

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024