Grand Central Hotel Belfast

5.0 star property

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Photo gallery for Grand Central Hotel Belfast

Front of property - evening/night
Property entrance
Bar (on property)
View from room
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
9-15 Bedford Street, Belfast, Northern Ireland, BT2 7FF
  • Grand Opera House
    ‪5 min walk‬
  • Queen's University of Belfast
    ‪16 min walk‬
  • Titanic Belfast
    ‪5 min drive‬
  • Belfast (BHD-George Best Belfast City)
    ‪11 min drive‬

Room options

Classic Double Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, City View

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 28 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Belfast

With a stay at Grand Central Hotel Belfast, you'll be centrally located in Belfast, within a 5-minute drive of Titanic Belfast and Queen's University of Belfast. .This luxury hotel is 1.5 mi (2.3 km) from SSE Arena and 0.1 mi (0.1 km) from Ulster Hall.

What's nearby

  • Belfast City Hall - 3 min walk - 0.2 miles
  • Grand Opera House - 5 min walk - 0.3 miles
  • Queen's University of Belfast - 16 min walk - 0.9 miles
  • SSE Arena - 3 min drive - 1.5 miles
  • Titanic Belfast - 5 min drive - 2.0 miles

Getting around

  • Great Victoria Street Station - 5 min walk
  • Belfast (BHD-George Best Belfast City) - 11 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪Hell Cat Maggies - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Boojum - ‬4 min walk
  • Grandcafe

About this property

Grand Central Hotel Belfast

Luxury hotel with a 24-hour front desk and a coffee shop
Grand Central Hotel Belfast offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Make yourself at home in one of the 300 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning.
Grand Central Hotel Belfast has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 30 per night)

Food and drink

  • Daily full breakfast available for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 25 for children
  • Valet parking fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Grand Central Belfast
Grand Central Belfast Belfast
Grand Central Hotel Belfast Hotel
Grand Central Hotel Belfast Belfast
Grand Central Hotel Belfast Hotel Belfast

Grand Central Hotel Belfast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1005 reviews
Rating 8 - Good. 189 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A really lovely hotel with most staff being superb, marked down slightly due to the staff in the first floor bar that were pretty lacking, had to remind them two evenings running that we have been waiting a long time & still didn’t have our drinks but they weren’t bothered so the second evening when the same happened we left to go elsewhere. Overall this is a really lovely hotel & all the reception area staff were friendly & super helpful.
Stayed 2 nights in Dec 2024

4/10 Poor

Hank

Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing overall
Booked a 1 night stay in a Deluxe Double Room. To begin with, we had an issue with the Iron provided in the room as the plug wasn't functional with wiring exposed, which looked like a safety hazard. A replacement was requested which took around 45 minuted to be provided. We had also ordered a bucket of ice to cool our drinks as there was no fridge, but after an hour of waiting this never arrived. Although the residents bar on the first floor was busy, the service was particularly slow, having to wait over 30 minutes for our 2 drinks to be made. We visited the Observatory Bar, at which point we were sat in the corner beside the window. We sat for around 20 minutes and nobody approached us within this time to take our order or ask if we needed anything else. On a positive note, the bedroom was clean and comfortable. The staff were also friendly and welcoming when checking in.
Stayed 1 night in Dec 2024

10/10 Excellent

Glynn

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Room lovely but very noisy guests who kept me us all night - stay and hens and lots of drunks . Spoilt the stay on every level
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

SIOBHAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the friendly staff the hotel it's self was beautiful.
Stayed 1 night in Nov 2024

6/10 Okay

Allistair

Liked: Cleanliness, property conditions & facilities, room comfort
5* prices, 3/4* service
Great location, great room but definitely doesn't have the feeling of a 5* hotel when I comes to service. Check in was functional rather than pleasant and massively understaffed in the Observatory so waited 25 mins before getting our order taken followed by getting hit with a 10% "service" charge. No heating in the room either, phoned reception 3 times before getting an answer but didn't really care so a cool night it was! Check out no more pleasant, a hasty "you're all paid up, thank you" and away you go. 5* prices, 3/4* service at best unfortunately
Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Great hotel, lovely staff
Stayed 1 night in Nov 2024

4/10 Poor

Karen

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Really a 4 star that is still figuring things out. 1. Upon checkin they gave me a room that was on the lowest floor that looked out to the roof and mechanical devices. The floor smelt, but they were able to clean that after being notified. 2. Hours later I was able to move to a higher floor and the new room did not have any hand soap, the entire jar was missing so there was just a hole where the jar was supposed to be. I notified the reception and they said they would send it right up. Three hours later, still no hand soap. I went for dinner and notified them I still hadn’t received hand soap. A few hours later I returned from dinner and once again there was no hand soap. I finally received a knock on the door 5.5-6 hours after requesting soap only to be handed an additional body wash jar and notified that the hotel had run out of soap and that “body wash” was practically the same. 3. I found a small baggy in the bedding. It was small and had a white residue inside (looked like Coke). I took a picture I was so shocked. 4. Tea and biscuits were not replenished after housekeeping. No coffee machine with espresso pods or anything. 5. Hotel was notified in advance it was my birthday and no card/upgrades/or anything (my next 4 star hotel at least gave me a card) 6. As an advertised five star these features were also not present: no turndown service, the room was not tidied during housekeeping & there was no doorman. If you want a Five Star experience - Try the Merchant.
Stayed 3 nights in Nov 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff are very welcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

S

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Maurice

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff are generally not very well trained or managed. Bar staff kept bringing drinks that weren’t ours and took a 15 mins to bring our drinks at a quiet time. They then brought the bill after we’d had 2 rounds which was a little embarrassing because they clearly thought we were going to run off without paying. When I asked why we couldn’t keep the tab open the waiter said it was hotel policy. They could have take a preauthorisation if his was their policy. It’s not what you’d expect from a 4 or 5 star. But staff generally are poor. Parking facilities are a 10 minute walk away. Lifts were very busy at times.
Stayed 1 night in Nov 2024