Very nice hotel, just needs a makeover here and there. The carpeting in the rooms is old and discoloured, so it looks kinda dirty even if it’s clean. Plus, the carpeting is a dark burgundy, so if you arrive at night, the room gives you a bit of a dingy impression. In daylight it looks much nicer.
The hallways have the same problem: dark carpeting and extremely dimly lit, so when you walk from the elevator to your room, it has this vidbe of a sleazy hotel.
But at the end of the day, the rooms are nice, the beds are nice and clean (not a fan of those super soft mattresses though), the bathroom is really nice and comfortable, and the wall-to-wall windows offer a great view.
The gym is a real gym and has the right equipment for a good workout. The pool is large enough to swim for sports.
They didn’t offer room service and they give no explanation why (they just write “temporarily unavailable”). Not terrible, but if there advertise services that in reality they do not offer, I question whether the star-rating is warranted.