Bird Rock Beach Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bird Rock Beach Hotel

On the beach, beach towels, scuba diving, snorkeling
Studio | In-room safe, desk, blackout drapes, free cribs/infant beds
Aerial view
Reception
Aerial view

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
South Pelican Drive, P.O. Box 227, Basseterre, St. Kitts
  • Frigate Bay
    3 min drive
  • Royal St. Kitts Golf Club
    4 min drive
  • Frigate Bay Beach
    9 min drive
  • Basseterre (SKB-Robert L. Bradshaw Intl.)
    6 min drive

Room options

Superior Room

  • 315 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Studio

  • 405 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Basseterre

Located in Basseterre, Bird Rock Beach Hotel is on the waterfront, within a 5-minute drive of Frigate Bay and Berkeley Memorial. .This beach hotel is 1.5 mi (2.4 km) from Frigate Bay Beach and 1.8 mi (2.9 km) from Basseterre Co-Cathedral of Immaculate Conception.

What's nearby

  • Frigate Bay - 3 min drive - 1.3 miles
  • Royal St. Kitts Golf Club - 4 min drive - 1.9 miles
  • Basseterre Cruise Port - 5 min drive - 2.2 miles
  • Frigate Bay Beach - 9 min drive - 1.5 miles
  • South Friar's Beach - 13 min drive - 3.5 miles

Getting around

  • Robert L. Bradshaw Intl. Airport (SKB) - 6 min drive

Restaurants

  • ‪Cafe Calypso - ‬6 min drive
  • ‪Arwee Sushi - ‬6 min drive
  • ‪Rock Lobster - ‬5 min drive
  • ‪Marshall's Cuisine - ‬3 min drive
  • ‪KFC - ‬4 min drive

About this property

Bird Rock Beach Hotel

Family fun at the shore
Bird Rock Beach Hotel offers 46 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Cable television is provided. Bathrooms include shower/tub combinations.

This Basseterre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 46 guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy American cuisine at Sunburst Restaurant, a restaurant where you can take in the pool view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 11 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Basseterre? This hotel has 603 square feet (56 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
Sunburst Restaurant - Overlooking the pool, this family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sunburst Restaurant

Things to do

  • Bicycle rentals
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 603 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bird Rock Beach
Bird Rock Beach Basseterre
Bird Rock Beach Hotel
Bird Rock Beach Hotel Basseterre
Bird Rock Beach Hotel St. Kitts/Basseterre
Bird Rock Beach Resort
Bird Rock Beach Hotel Hotel
Bird Rock Beach Hotel Basseterre
Bird Rock Beach Hotel Hotel Basseterre

Reviews

6.6
Rating 10 - Excellent. 36 out of 291 reviews" "
Rating 8 - Good. 96 out of 291 reviews" "
Rating 6 - Okay. 82 out of 291 reviews" "
Rating 4 - Poor. 46 out of 291 reviews" "
Rating 2 - Terrible. 31 out of 291 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good overall
Stayed 1 night in Jul 2024

6/10 Okay

jina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
PLace needs renovating.
Stayed 1 night in Jun 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for family
Stayed 1 night in Jun 2024

6/10 Okay

Rajesh Perumbilavil

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property needs renovation and an upgrade
Stayed 2 nights in May 2024

8/10 Good

Pablo Ramon Malave

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall stay
Stayed 2 nights in May 2024

2/10 Terrible

Cawanzo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty!!! The worst hotel experience ever! I made a last-minute booking this morning and checked in just after 11 am. I went to the on-site restaurant, and the hostess charged my card USD$1,400.00 instead of $14.00. We went to the front desk to rectify it, and they said that they would apply the charge to my room bill instead (crazy, right?). It's a holiday weekend, and waiting 3-5 business days to have the refund processed is gravely inconvenient since I leave the country on Monday. Afterwards, I returned to the room, and in the drawers were animal droppings, hair, and lots and lots of mold on the pillows and other surfaces, including the bathroom, which was a scene from a movie. The room is extremely disgusting and clearly does not uphold any health and safety standards. Absolutely wouldn't recommend - STAY CLEAR!!!

4/10 Poor

Joan Del

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The resort needed updating of all areas. For example. The pool was patched up with different tile, many tiles were still cracked. The pool needed to be cleaned more often. We skimmed the pool everyday ourselves and picked up bottle caps off the bottom of the pool. The rooms were old and needed either a deep clean or new tiling in bathroom. The room smelled of old cigarettes when we first got there as if it had once been a smoking room. We were upgraded to a suite. The room had been extended out for the kitchen where the balcony has previously been. They left just enough room for two chairs on the side of the room for a balcony. It was disappointing not to have a balcony to sit out and enjoy the ocean view and sounds which is why I had booked there. The drainage hole that was from the area that was now the kitchen/previous balcony had bags stuffed in it. There were a lot of stairs in the walkway from the entrance of the resort to the rooms and down to the restaurant that was very close. Room service was every other day and you received one towel per person to last the 2 days! When we asked for more, we were told that they did not have extras but after being persistent, we did receive a few extras, which was helpful and we hoarded them. After the 2nd room service day, we received no towels and had to use those extras and some pool towels (also scarce) to shower. This was a huge sacrifice for our family who will take1-2 showers a day on vacation in a hot country.
Stayed 7 nights in Apr 2024

10/10 Excellent

Lemhele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like the view and the dolphins. I dislike the lack of supplies such as a broom & dust pan, no paper towel , no hand soap, I had to beg for towels . The pillows on bed were horrible. There were an iron board but no iron had to ask for that . My list of dislike shouldn’t have been & these thing must be provided to your guests moving forward.
Stayed 7 nights in Apr 2024

6/10 Okay

Edmund

It wasn't busy. It had easy access to a restaurant, where you could get breakfast, lunch and dinner. The beach was also on the doorstep. On arrival we were offered 2 rooms, one of which was in a very poor condition. It didn't look clean and the louvre windows couldn't close. We were immediately offered another room which was definitely in a better condition. The rooms did not have a fridge or a safe. We stayed for 7 nights and the rooms were only cleaned twice. Both rooms had problems with the locks. We reported it on the very first day of our arrival and was told it would be sorted by the Monday. This wasn't done. We struggled every day with locking the rooms. This hotel has real potential if managed properly. Could of scored much higher.
Stayed 7 nights in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice place for the price, I truly would recommend it. My only thing is that the room should have a small fridge to keep a drink or water cool and a hot water pot if you want a hot tea or coffee.
Stayed 5 nights in Apr 2024

2/10 Terrible

Shane

Disliked: Staff & service, amenities, property conditions & facilities
The online pics looked acceptable. I didn’t expect a 5 star experience. I would be here 1 night before I moved to my resort for 7 days. I booked the room for one night at $106. The website said there were a few room avai. I reserved one immediately. I thought thats a good sign. It’s at the end of road & people are selling bbq chicken from their garage. The attendant was nice & took my luggage to my room. I gave him a very generous tip. The room was basic and I knew that when I booked it. The a/c works very well. The bed isn’t comfy, front door will not close completely & there is a makeshift lock that has been added. I carried a piece of luggage w all of my valuables to the beach. The internet is terrible. Im sitting on a bench by the office to get internet. Nowhere to get soft drinks or water and no markets near. I’m ready to get to my resort tomorrow. I was hoping to get a bit of local hospitality here. I’m disappointed and thirsty. Chickens are loose everywhere on the property.
Stayed 1 night in Apr 2024

10/10 Excellent

Edgardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Mr V

Stayed 14 nights in Feb 2024

4/10 Poor

Satyajit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Flush dosen't work. Wifi didn't work at all. Nobody to help with the bags. Not a great experience.
Stayed 3 nights in Feb 2024

8/10 Good

Francois

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having booked a studio (room kitchenette), my wife and I stayed there 4 nights in January 2024. And we were indeed very pleased with the large space we got : apart from the bed and full bathroom w.bathtub, we enjoyed a nice living space (sofa, table w. 2-4 chairs), a ''computer counter'' and a large closet, plus a fairly large balcony looking at the Caribbean See, as well as access to the swimming pool. And it's very affordable ! Every time my wife and I had need for something (laundry, iron, kitchenware, etc.), the staff would find a solution. Being set just on a rocky waterfront, the Bird Rock Beach Hotel is perfect for snorkelling; and the staff would lend you the gear for free ! The complex also has a bar and small restaurant, and is about 2-3 km from downtown Basseterre, and off the main road. To avoid having to hire a taxi every time, you have to walk 20-30 minutes to reach public transportation (collective buses). But that also keeps the place free of traffic noise. For the price, it's definitely one of the best values in St-Kitts !
Stayed 4 nights in Jan 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service
The place is unique and i love the peace and quiteness
Stayed 3 nights in Jan 2024

10/10 Excellent

nadiere

Its peaceful
Stayed 2 nights in Jan 2024

2/10 Terrible

curtis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stole my wedding earrings
Stayed 14 nights in Dec 2023

2/10 Terrible

Behrouz

Stayed 3 nights in Jan 2024

8/10 Good

Tayla-Marie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Randolph, Por Of Spain

Stayed 4 nights in Dec 2023

2/10 Terrible

Edirisuriya mohottige

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was terrible, no wifi no food no water basically nothing at all
Stayed 1 night in Dec 2023

8/10 Good

Aye

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Beautiful beach-front property with the nice price. Dolphin discovery is in a walkable distance. Services of dining room and cleaning hotel room are good enough. Only thing we faced was that they did not refund the extra guest charges even after asking for the change from 3 guests to 2 guests in time.
Stayed 3 nights in Sep 2023

4/10 Poor

Marcia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Joycelyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was so terrible and it's an embarrassment to mention. My husband and I can to the hotel to book for our 1st Anniversary. Paid a decorated company to decorate and low and behold...all kind of problem. aC not working and the metal blades for the AC rusty!!...we were little cooking from our entry there, bathroom leaks when it rains, tv not operating, rusty utensils, in the room musky, dusty... The the nice receptionist tried her best to call the main maintenance guy to fix it and it's like they had to beg him to come...doesn't appear to come willing trying his best to make us comfortable..telling us relax. Who the hell he thinks he is! Who would settle for mediocre service. Long story short. We didn't even stay an hour...we told them we need our refund. We were told that we will get it back and up to now nothing...we booked from 28th-31th July. We booked through Expedia..and up to now we haven't received our money. Bird Rock beach hotel tends to pull themselves out of alot of things because I am quite sure that their is much more they could do to ensure we are refunded. They told us there should be no doubt that we will be refunded and we still waiting! I would never go back there nor recommend anyone to book and go there...nor if to show up there. We had to book another hotel which is another set of expenses! What a way to start out my honeymoon weekend with my love! Disgraced!
Stayed 3 nights in Jul 2023