4/10 Poor
SUSAN
Traveled with partner
Sep 20, 2024
Liked: Staff & service
Pros: helpful friendly staff, although not always there. Hot water and pressure, big towels, AC. Five minute walking distance to Sagrada Familia.
Cons: Under the impression that breakfast was included, it was not. Another couple checking in after us also thought this. If you wanted breakfast you had to leave the building, cross the road and walk a block to another part of the hotel. There was a coffee machine, fruit and cake for free in the lobby. We chose to eat at one of the very good cafes nearby. Our room was on street level at an intersection. Noisy. Our room was not worth what we paid, on average > $300. We paid for location? The room was kept clean (but the shower only had one door so water would run out on to the floor). Our final disapointment was when, after check out, we realised we had forgotten a bag of purchased (expensive) sweets. When we went back for it, it was gone. Our room had not been cleaned yet but the bag was gone.
SUSAN
Stayed 5 nights in Sep 2024