Our stay at this property was nothing short of extraordinary, thanks largely to the exceptional staff who went above and beyond to ensure our comfort and satisfaction. From the moment we arrived, we were warmly greeted by Marien and Victor.
The rest of the reception staff, led by Sabrina, set the tone for our visit professionally and attentively. They seamlessly handled our check-in process since we had 2 separate bookings and had to extend our stay for 2 more nights; they also provided valuable local insights that enriched our stay. Throughout our time here, every encounter with the staff was marked by genuine warmth and a sincere desire to make our experience memorable. The housekeeping team deserves special commendation for their meticulous attention to detail. Our room was immaculately clean each day making it a true sanctuary after exploring the city. While the room is basic, it is functional & most importantly, clean. At the restaurant, the gentleman who assisted us each morning at breakfast greeted us warmly and because we were there for a 9 days, came to know our usual orders. Kent at the bar was always smiling and ready for a jovial good night as we retired for the day. In conclusion, our stay at Grupotel Gran Via 678 was made unforgettable not only by its comfortable accommodations but most importantly by the extraordinary staff who exemplify hospitality at its finest. We look forward to staying here again on our next visit to Barcelona.