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Sangay Spa Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sangay Spa Hotel

Front of property
Plaza Sangay Matrimonial | Desk, free WiFi, bed sheets
Jacaranda Doble | Desk, free WiFi, bed sheets
Front of property
Tennis court

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Room service
    Room service

Explore the area

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua
  • Termas de la Virgen
    1 min walk
  • Juan Montalvo Park
    6 min walk
  • Church of the Virgin of the Holy Water
    6 min walk

Room options

View all photos for Plaza Sangay Suite

Plaza Sangay Suite | Desk, free WiFi, bed sheets

Plaza Sangay Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Doble

Desk, free WiFi, bed sheets

Plaza Sangay Doble

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial | Desk, free WiFi, bed sheets

Plaza Sangay Matrimonial

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

Desk, free WiFi, bed sheets

Cabañas Luxury Doble

  • 323 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial | Desk, free WiFi, bed sheets

Cabañas Luxury Matrimonial

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble | Desk, free WiFi, bed sheets

Jacaranda Doble

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Baños de Agua Santa

With a stay at Sangay Spa Hotel in Baños de Agua Santa, you'll be a 1-minute walk from Termas de la Virgen and 6 minutes by foot from Juan Montalvo Park. .This family-friendly hotel is 0.4 mi (0.6 km) from Banos Central Market and 0.4 mi (0.7 km) from Chocolate Magic Factory.

What's nearby

  • Church of the Virgin of the Holy Water - 6 min walk - 0.4 miles
  • Sebastian Acosta Park - 6 min walk - 0.4 miles
  • Banos Central Market - 7 min walk - 0.4 miles
  • El Refugio Spa Garden - 4 min drive - 1.3 miles
  • The Tree House - 24 min drive - 7.7 miles

Getting around

  • Ambato Station - 49 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 170 min drive

Restaurants

  • ‪Papardelle - ‬6 min walk
  • ‪Cafe Good - ‬5 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Mocambo Rock And Roll - ‬8 min walk

About this property

Sangay Spa Hotel

Family-friendly hotel with a full-service spa and free breakfast
Sangay Spa Hotel offers 66 accommodations with complimentary bottled water and hair dryers. 36-inch Smart televisions come with cable channels.

This Baños de Agua Santa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Sangay Spa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 200 reviews" "
Rating 8 - Good. 43 out of 200 reviews" "
Rating 6 - Okay. 14 out of 200 reviews" "
Rating 4 - Poor. 9 out of 200 reviews" "
Rating 2 - Terrible. 6 out of 200 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RAQUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean room. Best breakfast with a nice view
Stayed 1 night in Aug 2024

10/10 Excellent

Sierra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. Breakfast was great. The spa therapies were amazing. The location is unbeatable, but whether I didn’t enjoy the most is the super friendly and helpful staff. I will definitely come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice vacation place for the family
The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
Stayed 1 night in Aug 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away lovers
We love our stay in Sangay SPA Hotel. Eerything was really good. My bridge love everything especially the food.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly property.
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the front desk and staff
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great experience. Very nice staff and the hotel was very modern with a view of the waterfall. Really loved my stay with my family.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. Excelent service , great location, beautiful view.
Stayed 3 nights in Jul 2024

2/10 Terrible

santiago

Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
I recently stayed at the Sangay Spa Hotel in Baños and had a fantastic experience. The hotel is comfortable and clean, offering a stunning view of the falls. The staff were incredibly friendly and accommodating, making our stay even more enjoyable. Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

GIOVANNI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paseo de un día
El personal muy amable. Las instalaciones limpias, desayuno buffet delicioso, la pisicina con buena temperatura. El area del spa muy bien. La cancha de squash un plus. Volveremos sin duda.
Stayed 1 night in Jul 2024

8/10 Good

MARIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, great service
Stayed 1 night in Jun 2024

10/10 Excellent

Eleane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in everything
Stayed 1 night in Apr 2024

10/10 Excellent

Diego Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice safe
Stayed 1 night in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

elaisa

Stayed 2 nights in Nov 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For sure one of the premier properties in Banos and the location in front of the waterfall can’t be beat! Plus a large outdoor pool, game room, pool front bar, indoor hot tubs and spa, all first class! The breakfast buffet with the patio overlooking the waterfall is amazing too!!! I strongly recommend. We have stayed at both the outdoor cabanas and the indoor rooms. Only downside to all rooms (especially if you’re used to AC) is the lack of fans or AC. Thankfully maintenance sent us a fan or we would’ve roasted. The cabanas don’t look nice from the outside but inside are still beautiful with a great bathroom, shower, and comfy bed. Highly recommend for the price, location, and amenities!
Stayed 2 nights in Aug 2023

10/10 Excellent

Pablo, Rockport

Nice, clean, very professional staff
Stayed 1 night in Jul 2023

10/10 Excellent

KEISHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful but extremely noise at night and in the morning starting at 6am. At night the noise stops at 2am
Stayed 4 nights in Jun 2023