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Emporium Suites by Chatrium

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporium Suites by Chatrium

Cleanliness standards
Outdoor pool
Point of interest
Couples treatment rooms, body treatments, aromatherapy
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
622 Sukhumvit Soi 24, Bangkok, Bangkok, 10110
  • Emporium
    1 min walk
  • Sushiro スシロー
    1 min walk
  • Phrom Phong BTS Station
    2 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.)
    40 min drive

Room options

View all photos for One Bedroom Suite

Toys

One Bedroom Suite

  • 1023 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Premier Suite

Three Bedroom Premier Suite | Minibar, in-room safe, blackout drapes, soundproofing

Three Bedroom Premier Suite

  • 2153 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Grand Deluxe King

Coffee/tea maker, highchair

Grand Deluxe King

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Toys

Two Bedroom Suite

  • 1453 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite | Living area | Toys

One Bedroom Deluxe Suite

  • 1238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Executive Suite

Two Bedroom Executive Suite | Living area | Toys

Two Bedroom Executive Suite

  • 1453 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe King

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe King

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin

Toys

Grand Deluxe Twin

  • 700 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe Twin

Executive Deluxe Twin | Minibar, in-room safe, blackout drapes, soundproofing

Executive Deluxe Twin

  • 861 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Deluxe King

Toys

Executive Deluxe King

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Terrace Suite

Two Bedroom Terrace Suite | Minibar, in-room safe, blackout drapes, soundproofing

Two Bedroom Terrace Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Penthouse

Luxury Penthouse | Minibar, in-room safe, blackout drapes, soundproofing

Luxury Penthouse

  • 5920 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Queen Bed

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About the neighborhood

Bangkok

With a stay at Emporium Suites by Chatrium, you'll be centrally located in Bangkok, steps from Emporium and Benchasiri Park. .This family-friendly hotel is 0.5 mi (0.8 km) from EmQuartier and 1.5 mi (2.4 km) from Terminal 21 Shopping Mall.

What's nearby

  • Emporium - 1 min walk
  • EmQuartier - 4 min walk
  • Terminal 21 Shopping Mall - 15 min walk
  • Erawan Shrine - 3 min drive
  • Platinum Fashion Mall - 5 min drive

Getting around

  • Phrom Phong BTS Station - 2 min walk
  • Bangkok Makkasan Station - 5 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 40 min drive

Restaurants

  • ‪Sushiro スシロー - ‬1 min walk
  • ‪รส' นิยม - ‬1 min walk
  • ‪Another Hound Cafe - ‬1 min walk
  • ‪Platinum lounge - ‬1 min walk
  • ‪Beanhound By Greyhound Café - ‬2 min walk

About this property

Emporium Suites by Chatrium

Luxury Bangkok hotel connected to a shopping center, steps from Emporium
Emporium Suites by Chatrium offers 149 accommodations with laptop-compatible safes and bathrobes. This Bangkok hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thann Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 149 guestrooms featuring minibars. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Chinese cuisine at The Emporia Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Bangkok? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
The Emporia Restaurant - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Lounge - This lobby lounge specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Pool Bar - This poolside bar specializes in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 730 for adults and THB 365 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lobby Lounge
  • Pool Bar
  • The Emporia Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 730 for adults and THB 365 for children
  • Airport shuttle fee: THB 2400 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatrium Emporium
Chatrium Emporium Suites
Emporium Chatrium
Emporium Suites
Emporium Suites Chatrium
Emporium Suites Chatrium Bangkok
Emporium Suites Chatrium Hotel
Emporium Suites Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok
Emporium Suites By Chatrium Hotel Bangkok
Bangkok Emporium Hotel
Emporium Hotel Bangkok

Emporium Suites by Chatrium Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1002 reviews" "
Rating 8 - Good. 365 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hyuntai

Stayed 1 night in Sep 2024

10/10 Excellent

Jagga

Traveled with family
Liked: Cleanliness, staff & service
My absolutely favorite hotel woth location and service on sukhumvit. Cleaniness is excellent servcie is beyond awesome.
Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Old but spacious
The staff is helpful but not friendly. The room is pretty dated but clean and spacious. We like to stay here because of the location and they have nice big gym. I didn’t get the room upgrade as promised on the website.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Cary, Laguna Niguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Replace stayed there a few times. The only bad thing was two of the three elevators were working is very slow to go up to your room and back down to the lobby.
Stayed 5 nights in Aug 2024

4/10 Poor

Anushree

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good . Had to keep waiting for the lift for very long every time we wanted to go down or come . Housekeeping not very good . I have stayed here earlier but this time was not a great experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Cary, Laguna Niguel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great house keeping staff
Stayed 9 nights in Aug 2024

10/10 Excellent

Mel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, room comfort
Not a 5 star. Expect service issues.
My stay started off terrible but improved. I had emailed and asked a ton of questions before booking the hotel. I arrived late at night bevause of my flight arrival time. They knew of my arrival time. When I get there Iwas assigned a room on the 35th floor. I noticed the elevator was painfully slow and without air conditoning. As the doors open off the elevator I notice the strong stench of ciggerette smoke. I then open the room and it stinks of ciggerettes. I wont even put my things down and proceeed back to the elevator area and wait 7 minutes for an elevator because only 2 of the 3 are working. It turns out they neglected to mention in my numerous questions about any remodeling going on that the elevators are being replaced until October 2024. I go back down exhausted and sweaty and the front desk attendant informs me they no longer have any of the room type I booked except smoking rooms. Am I offered a complimentary upgrade ? Of course not. I am offfered a down grade for the same price. I agree to sleep there one night as it was late and my reservation was for a week but said I wouldn't stay there the full week. I was assured not a problem and talk to the front desk in the morning. It was a problem and I had to argue and I lost the entire next day having to argue why they needed to move me..Its not 5 star service. I had numerous service issues the entire stay. The concierge will not help you with anything relevant. Housekeeping is good. Location good. Service not good.
Stayed 7 nights in Jul 2024

4/10 Poor

Aakriti

Stayed 5 nights in Jul 2024

8/10 Good

Tareen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but…..
Great location but smelly carpets and long lines for the elevator . Be ready to wait at least 15-30 mins for each elevator !
Stayed 5 nights in Jul 2024

10/10 Excellent

Celine

Stayed 5 nights in Jul 2024

10/10 Excellent

Yoshikazu, Katsushika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at a suit room. In-room wash and dry laundry machine was very convenient for a week long stay and ready for next destination. Good stay for family vacation.
Stayed 6 nights in Jul 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 14 nights in Jun 2024

6/10 Okay

Sin Ming Daisy

Traveled with partner
Liked: Cleanliness
Washroom is old, some dripping sound which is a little irritating, generally it takes a long time waiting for the lift (5-10min), in the morning, the lift doesn't always stop at the level we stay, not enough signs inside the mall /at BTS station to show directions to suites
Stayed 4 nights in Jun 2024

10/10 Excellent

Apekshya

Stayed 3 nights in Jun 2024

10/10 Excellent

Onsurang

Stayed 4 nights in Jun 2024

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shaheen

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent and I would recommend the hotel to anyone wanting approximately from everything. One downside is breakfast ends at 10:30 which is normal. I got there at 10:10-10:15 and one of the staff did not like it and mentioned that it is now 10:30 which was not and even if, I already came before.

8/10 Good

Wei Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

A

Stayed 7 nights in Mar 2024

8/10 Good

DELIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only one I did not give you good score. Terrible room dining food. I ordered Japanese breakfast. Always not available. Should be improved dining quality.
Stayed 5 nights in Mar 2024

10/10 Excellent

KEVIN

Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location winner
Great location…I do wish they would have softer beds, but room size is good. Breakfast not so great. Staff friendly and always helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Janet

Stayed 2 nights in Feb 2024