Huge hotel, several 3-story buildings, but laid out so it didn’t feel too crowded. Looked old, somewhat rundown but with nice features like private balcony. Concrete floors, quiet. For folks who are sensitive to it, the room had a strong cleaning supply smell, including bedding. Refrig and microwave so no need to use their very crowded restaurants. Lots of shuttle buses and traffic. Tons of tourists here to see Lake Louise. We were just passing through.