Tunnel Mountain Resort

3.5 star property

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Photo gallery for Tunnel Mountain Resort

Indoor pool
Front of property - evening/night
Property entrance
Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services
$145
$133 nightly
$145 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬

Room options

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite

  • Sleeps 4

Mountain Cabin

  • Sleeps 8

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(51 reviews)
  • 650 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Mountain Cabin

9.0 out of 10
Wonderful
(41 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(53 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(45 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Suite with Queen and Twin Bed

  • Sleeps 4

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

Studio Condo

  • Sleeps 4

One Bedroom Loft Condo Queen And King

  • Sleeps 6

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(80 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Suite with Queen and King Bed

  • Sleeps 4

Similar properties

About the neighborhood

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This family-friendly lodge is 12.8 mi (20.5 km) from Banff National Park and 2.3 mi (3.7 km) from Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Surprise Corner - 2 min walk - 0.1 miles
  • Banff National Park Information Centre - 19 min walk - 1.1 miles
  • Banff Centre for Arts and Creativity - 20 min walk - 1.1 miles
  • Banff Lake Louise Tourism Bureau - 4 min drive - 1.3 miles

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Tunnel Mountain Resort

Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1270 out of 2025 reviews
Rating 8 - Good. 508 out of 2025 reviews
Rating 6 - Okay. 160 out of 2025 reviews
Rating 4 - Poor. 49 out of 2025 reviews
Rating 2 - Terrible. 38 out of 2025 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in the mountain cabin with my toddler and husband. It was great to have a kitchen and a real fire (and free firewood!). We didn’t use the free bus passes but loved that they offered it. It’s not quite walking distance to town (maybe in the summer?) but really close by car.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dianna

Stayed 1 night in Nov 2025

8/10 Good

Trinna

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The place is great! The only thing is the floors are not washed our feet were black from walking on them.
Stayed 1 night in Nov 2025

2/10 Terrible

Charu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good expereince
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Nice and Cozy place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our studio room had an issue so they upgraded us on the first day (no charge) to a two story cabin!! It was fantastic and made the trip amazing! We have been here twice and will definitely come back again! Clean amazing resort. Great staff. Thank you James!
Stayed 7 nights in Nov 2025

10/10 Excellent

Pauline

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The cabin is perfect for families with small children! You get to experience nature with the comforts / amenities of a hotel. You will need a car to run errands or grab food as it’s not an easy walk to the town centre.
Stayed 1 night in Nov 2025

10/10 Excellent

Madison

Traveled with pets
Liked: Cleanliness, property conditions & facilities
This is the best place to stay with a large dog! Rooms have lots of extra floor space for them and the full kitchen makes staying in (dogs can’t be left unattended) so much more enjoyable!
Stayed 1 night in Nov 2025

10/10 Excellent

Darius

Stayed 4 nights in Nov 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect! Bed was super comfortable!! Amenities are top notch and so appreciated!!
Stayed 1 night in Nov 2025

2/10 Terrible

Bohdan

Stayed 1 night in Nov 2025

6/10 Okay

Justice

Liked: Staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff is amazing and accommodating, rooms are clean and perfect for a little getaway. Only downside is the pool area isn’t the greatest in Banff. If the pool were heated, I think it would be better, but otherwise absolutely love it here and we’ll be coming back for sure.
Stayed 2 nights in Nov 2025

8/10 Good

Cristian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Aug 2025

8/10 Good

Chidubem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly impressive and did whatever they could to make our visit special. We especially liked the gift for our puppy. It's hard to get better scenery than in Banff. We would certainly go back again at first opportunity.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room with kitchen, clean & comfortable. Nicely located within Banff with mountain view and walking trails. Friendly staff. Free bus tickets to town is a bonus because Banff parking is expensive. Highly recommended for families.
Stayed 3 nights in Nov 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was polite and check-in was quick and easy. The room was spacious, comfortable and clean. The in room coffee supplied was not good and the tv viewing options were very limited. It was really nice having the kitchenette. Overall we enjoyed our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Whitney

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our week long stay at the Tunnel Mountain Resort! Wifi was STRONG - my parter and I work remote and had little to no issues with being on meetings at the same time and getting our work done. The kitchen was small but had most of the essentials you'd need to cook dinner every night. We honestly thought it was funny that we had no idea how beautiful the views were from the resort. I didn't stalk the website photos outside of the ones of the rooms, so the stunning mountain views were a nice little surprise on top of our stay. We brought our dog so the trails being nearby were an added bonus to walk him around. 10/10 recommend visiting, we will for sure be back!!
Stayed 7 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness
Clean rooms for my stay staff courtes
Stayed 2 nights in Nov 2025

6/10 Okay

Dayton

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The amenities were pretty bad. The pool was small and a bit cold and the space was really outdated and looked in desperate need of some upkeep. And it was really inconvenient that the pool was in a separate building than the steam room and sauna. The parking lot was also absolutely packed the first night and really narrow.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohamad

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 3 nights in Nov 2025

8/10 Good

ALICIA

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Although we don’t drink, a welcome bottle of wine was a nice touch and complimentary tickets for the transit system.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great time spent at the hotel. Great place to stay with our big family! Will definitely go again!
Stayed 2 nights in Nov 2025