We stayed in room 915, The II Gattopardo at Hotel Ulysses was absolutely stunning, with every detail beautifully crafted. The linens were custom-made, and the vintage pieces added a unique touch. The shower and freestanding bathtub were simply breathtaking. However, the room was really cold, and unfortunately, guests can’t control the heat themselves as the hotel manages the temperature. There was also no phone in the room, so I had to use my cellphone to contact the hotel.
When I DoorDashed an order, I was told it’s hotel policy not to bring anything to the guest rooms, except for towels, though we didn’t need any, so I can’t speak to that. While the hotel excels in aesthetics, it falls short in providing the full luxury hotel experience. Having stayed at luxury hotels before, I expected the service to match the beauty, but I was disappointed. For $400 a night, I expected more than just complimentary coffee after check-out.
Overall, the staff weren’t very hospitable. They were very kind but service was average. They didn’t offer assistance with our bags, and they seemed stressed, overwhelmed, and understaffed at both the Ash bar and Blooms. In summary, staying at Hotel Ulysses felt like going on a date with a dangerously beautiful woman, only to find you have nothing to talk about—underwhelming, but undeniably nice to look at.