2/10 Terrible
Tom
Traveled with family and small children
Nov 24, 2025
My stay at the Hyatt was very underwhelming. I called the hotel 4 days prior to checking in to ask if the pool was open and the hotel staff said it was. Upon checking in, we saw a sin that said you had to reserve the pool in which we tried to. But the staff told us the pool was under maintenance. The TV didn't work, the shower was broken.
And I don't understand why valet parking is 35 dollars a night when I could just park the car myself in the garage gor the hotel. Although the shower didn't work, they did give us a new room.In which the heating and air conditioning didn't work.It seems like the property was not up kept. The night shift staff was less than friendly, but the dayshift staff was more than willing to help with the room change. I will not be booking another room at the Hyatt In any city in the future
Tom
Stayed 2 nights in Nov 2025



















