10/10 Excellent
EDWARD, London
Traveled with partner
Aug 9, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the Westin.
We would especially like to say a big thanks to Kamini who kept our room in spotless condition and was very friendly, a real star at the hotel.
Also the staff running the Heavenly Spa, they went out of their way to accommodate us when it was very busy on a few occasions when we visited.
The bookable restaurants were superb although some dishes can be a bit too spicy at times.
The International restaurant had a nice selection of different food but sometimes the heated containers holding food weren’t hot enough and sometimes the food in them was lukewarm.
The other small issue was that a lot of salt was used in some dishes, this could be avoided by letting customers have the choice to add this themselves, I personally don’t put salt in my food so I really noticed this.
Please be aware that there is no public transport available near the Hotel, so if you’re not hiring a car then you’re going to have to rely on cabs, this can be a bit expensive and if you’re wanting so explore the island you’ll need to consider these costs.
Of course this is not the fault of the hotel but we found that getting your own cabs can be quite a bit cheaper than booking a cab through the hotel themselves, sometimes a big difference in price.
Overall we had a great stay, all staff were friendly and helpful, from the cleaning staff to the hotel managers, and not forgetting the gardeners maintaining the beautiful gardens.
The Westin’s 5 star rating is well deserved.
EDWARD
Stayed 13 nights in Jul 2024
