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Room type Options Nightly price Book
Deluxe King Size Front Lagoon View
484 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Junior Suite Partial Lagoon View
484 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe King Size Partial Lagoon View
484 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Deluxe Double Partial Lagoon View
484 square feet
2 Double Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Lakefront hotel with 2 outdoor pools and a steam room

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
24-hour front desk
Multilingual staff

When you stay at Cristalino Lagoon Front Hotel Restaurant & SPA in Bacalar, you'll be on the waterfront, a 4-minute drive from Lake Bacalar and 6 minutes from Laguna Bacalar Ecological Park. This hotel is 0.6 mi (0.9 km) from Cenote Esmeralda and 0.9 mi (1.4 km) from Cenote Negro.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with premium bedding. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a steam room. Additional features at this hotel include complimentary wireless internet access and a reception hall.

At Cristalino Lagoon Front Hotel Restaurant & SPA, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour front desk and multilingual staff. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Cristalino Lagoon Front Hotel Restaurant & SPA

511 Costera, Bacalar, QROO 77933

Hotel Amenities

Hotel Amenities

Cristalino Lagoon Front Hotel Restaurant & SPA features 2 outdoor swimming pools and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Bacalar hotel also offers a terrace, multilingual staff, and a garden. Complimentary uncovered self parking is available on site.

Cristalino Lagoon Front Hotel Restaurant & SPA is a smoke-free property.

  • Tile flooring in public areas
  • Couples/private dining
  • Private picnics
  • Number of outdoor pools - 2
  • Front entrance ramp
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Uncovered parking
  • Meeting rooms
  • Year Built - 2023
  • Free self parking
  • Nature reserve
  • Steam room
  • Free WiFi
  • Smoke-free property
  • Number of meeting rooms - 1
  • Terrace
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Reception hall
  • Total number of rooms - 20
  • Number of floors - 3
  • Number of buildings/towers - 4
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Cristalino Lagoon Front Hotel Restaurant & SPA offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Premium bedding
  • Wireless internet access
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Tempur-Pedic mattress
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Tile flooring in room

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.

Cristalino Lagoon Front Hotel Restaurant & SPA has a restaurant on site.

Nearby Things to Do

2 outdoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site
  • Ecotours nearby
  • Paddleboard on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 16

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Long-term renters welcome

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for continental breakfast: approximately USD 10.00 to 50.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cristalino Lagoon Front Hotel Restaurant
  • Cristalino Lagoon Front Hotel Restaurant & SPA Hotel
  • Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar
  • Cristalino Lagoon Front Hotel Restaurant & SPA Hotel Bacalar

We should mention

Children 17 years old and younger are not permitted at this property.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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