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Extended Stay America Select Suites - Austin - Northwest

2.5 star property

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Photo gallery for Extended Stay America Select Suites - Austin - Northwest

Exterior
Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
13689 Research Blvd, Austin, TX, 78750-2209
  • Austin Aquarium
    ‪14 min walk‬
  • Lakeline Mall
    ‪4 min drive‬
  • Main Event Entertainment
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Free WiFi, bed sheets, alarm clocks

Studio 6 Austin, TX - Midtown

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.6 out of 5, Good, (854)
The price is $117
per night
$139 total
includes taxes & fees
Mar 29 - Mar 30
Studio 6 Austin, TX - Midtown

About the neighborhood

Austin

With a stay at Extended Stay America Select Suites - Austin - Northwest in Austin (Pond Springs), you'll be within a 15-minute drive of Lake Travis and H-E-B Center. .This hotel is 10.8 mi (17.4 km) from Lake Austin and 15.5 mi (25 km) from University of Texas at Austin.

What's nearby

  • Austin Aquarium - 14 min walk - 0.8 miles
  • Lakeline Mall - 4 min drive - 1.8 miles
  • Main Event Entertainment - 5 min drive - 1.9 miles
  • Arboretum at Great Hills Mall - 8 min drive - 6.7 miles
  • Lake Travis - 12 min drive - 7.0 miles

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪P. Terry's Burger Stand #14 - ‬11 min walk
  • ‪Pinballz Lake Creek - ‬7 min walk

About this property

Extended Stay America Select Suites - Austin - Northwest

Suburban hotel in Austin with free parking
Extended Stay America Select Suites - Austin - Northwest offers 113 accommodations with hair dryers. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 113 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Golf

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (9:00 AM – 8:00 PM), Saturday to Saturday (10:00 AM – 4:00 PM), and Sunday to Sunday (3:00 PM – 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Austin Aquarium Hotel
Value Place Hotel Austin Northwest
Value Place Austin TX Northwest Hotel
Value Place Austin TX Northwest
WoodSpring Suites Aquarium Hotel
WoodSpring Suites Aquarium
Value Place Austin TX (Northwest)
Value Place Austin Northwest
WoodSpring Suites Austin Northwest Research Blvd
Extended Stay America Select Suites Austin Northwest
Extended Stay America Select Suites - Austin - Northwest Hotel
Extended Stay America Select Suites - Austin - Northwest Austin

Extended Stay America Select Suites - Austin - Northwest Reviews

Reviews

5.2
Rating 10 - Excellent. 91 out of 496 reviews
Rating 8 - Good. 67 out of 496 reviews
Rating 6 - Okay. 66 out of 496 reviews
Rating 4 - Poor. 65 out of 496 reviews
Rating 2 - Terrible. 207 out of 496 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Abhishek

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't return to this place because the property is managed poorly.
Stayed 14 nights in Oct 2024

4/10 Poor

Dawn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Stayed 3 nights in Oct 2024

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Barbara

Wouldn’t let me check in because my wife who was NOT on the reservation didn’t have her ID
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Waiting for confirmation of refund
Was not allowed to check in because the card I presented For my security deposit was not adequate even though it was a master card debit card that had over $500 available That I have used several times for security deposits, then took the card out of my ridge wallet and a put them on the counter and asked her to pick one, she then told me she was canceling my prepaid reservation, I asked her for proof of refund, she gave me proof of cancellation, not proof of refund. I then had to book another nearby hotel that I’ve used frequently at nearly double the price.
Stayed 1 night in May 2024

8/10 Good

Patricia

Stayed 2 nights in Apr 2024

2/10 Terrible

Reginice

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not chance booking here. I had a room booked and paid for in advance; I paid for the room 3 weeks before I was due to stay. They sold it! I showed up the day of around check in time to check in and get my key. The the older man and the taller man working the “front desk” told me they were understaffed and the turnover/ cleaning of rooms was behind. They couldn’t tell me what time I’d be able to check in and I told them I would have to leave for an event and wouldn’t return until 11p when I knew they closed the reception at 9p. So I told them it was imperative that I check in; both of the guys told me to call the number on the gate and the in house staff would be able to get me checked in. I returned when I said called the number and the woman on the phone told me it was a busy festival weekend and that they sold my room and that I would be refunded. I am a woman, in a city I don’t live, at 11:30p, during a festival weekend when everyone is now sold out Or astronomically priced. That’s where they left me. I received a refund from Orbitz who I booked with; turns out they marked me as a no show!Just know your booking is not guaranteed here and they will lie to your face. I will not give Extended Stay another chance to set me up like that again.
Stayed 2 nights in Mar 2023

4/10 Poor

Carlos

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel review
People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
Stayed 1 night in Apr 2024

2/10 Terrible

Helen

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Helen

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Breaira

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice rooms
Stayed 3 nights in Apr 2024

6/10 Okay

Soumya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place great! Super Clean hallways and floors in your room. It smells so fresh. Everyone goes out of their way to make sure you are happy. Rooms are really nice and comfortable. I booked a room for 22 more days for those reasons. Great find in Austin. Prices are great as well. Enjoy!
Stayed 7 nights in Mar 2024

10/10 Excellent

Donnesha

Stayed 27 nights in Feb 2024

2/10 Terrible

Trudy

Disliked: Staff & service, property conditions & facilities, room comfort
I never stayed they took my money
Stayed 1 night in Mar 2024

6/10 Okay

Diego

Business traveler
Liked: Staff & service
The Staff was helpful and accommodating.
Stayed 1 night in Mar 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Erica

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Thomas, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Disliked: Room comfort
Room not cooling
The AC didn’t work well to hot inside room Had checked in and went to room and they where still cleaning the room The room was clean but wouldn’t recommend to staying there again
Stayed 1 night in Mar 2024

4/10 Poor

Kenneth

Stayed 1 night in Mar 2024

2/10 Terrible

billy

Disliked: Amenities
Stayed 14 nights in Dec 2023