Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Terrace/patio
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Breakfast area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    3 min drive
  • Apple Inc.
    5 min drive
  • Museum of Ice Cream
    6 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    22 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Austin

Located in Austin, Tru By Hilton Austin NW Arboretum, TX is within a 15-minute drive of University of Texas at Austin and Sixth Street. .This hotel is 9.9 mi (15.9 km) from Lake Travis and 12.7 mi (20.4 km) from Austin Convention Center.

What's nearby

  • Arboretum at Great Hills Mall - 3 min drive - 1.9 miles
  • Apple Inc. - 5 min drive - 2.3 miles
  • Domain Northside - 5 min drive - 3.4 miles
  • Q2 Stadium - 5 min drive - 3.2 miles
  • St. David's North Austin Medical Center - 7 min drive - 3.4 miles

Getting around

  • Lakeline Station - 9 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬6 min walk
  • ‪Chuy's Tex-Mex - ‬4 min walk
  • ‪Sonic Drive-In - ‬14 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Hotel in Austin with a fitness center and a 24-hour front desk
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 121 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
This smoke-free hotel was built in 2022.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 371 out of 498 reviews" "
Rating 8 - Good. 78 out of 498 reviews" "
Rating 6 - Okay. 27 out of 498 reviews" "
Rating 4 - Poor. 11 out of 498 reviews" "
Rating 2 - Terrible. 11 out of 498 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mayra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great, friendly staff, updated..only thing missing is a pool
Stayed 2 nights in Aug 2024

10/10 Excellent

Romi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very reasonably priced. Rooms are clean. Staff is friendly and accommodating. The only one negative I have is , we asked for the room to be cleaned and it wasn’t. This only happened once and will not keep us from staying again. We were there 7 nights and we frequently stay there when in Austin 4-5 times a year.
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, the stay was great. Convenient location, new facilities, friendly staff, reasonable price. All one could hope for in a hotel.
Stayed 4 nights in Aug 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great smelling towels.
Stayed 1 night in Aug 2024

10/10 Excellent

David, Mission Viejo

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Romi

Stayed 4 nights in Aug 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Room was great except the AC unit was really noisy. Friendly staff, good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Staci

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Alicia, El Paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean quite area
Stayed 2 nights in Aug 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Remeil

Stayed 1 night in Aug 2024

10/10 Excellent

Dezzaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ASHRAF

Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Stayed 2 nights in Jul 2024

10/10 Excellent

pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert

Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Breakfast was meh but liked everything else
Stayed 1 night in Aug 2024

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amber

Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice this year. It’s very clean, comfortable beds, good coffee, and a great location. For the price, you can’t beat this place.
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024