Hotel ZaZa Austin

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ZaZa Austin

Sundeck
Poolside bar
Exterior detail
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Meeting facility

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    4 min walk
  • Sixth Street
    6 min walk
  • Paramount Theatre
    8 min walk
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    19 min drive

Room options

Premium Room (2 King Beds)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Signature Suite

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Balcony

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Austin

With a stay at Hotel ZaZa Austin in Austin (Downtown Austin), you'll be a 4-minute walk from Moody Theater and 6 minutes by foot from Sixth Street. .This luxury hotel is 0.7 mi (1.1 km) from Austin Convention Center and 0.4 mi (0.6 km) from Lady Bird Lake.

What's nearby

  • Moody Theater - 4 min walk - 0.2 miles
  • Sixth Street - 6 min walk - 0.4 miles
  • Austin Convention Center - 13 min walk - 0.7 miles
  • Texas State Capitol - 14 min walk - 0.8 miles
  • University of Texas at Austin - 3 min drive - 2.0 miles

Getting around

  • Downtown Station - 9 min walk
  • Austin Station - 18 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • ‪Rain - ‬1 min walk
  • ‪The Roosevelt Room - ‬1 min walk
  • ‪Oilcan - ‬2 min walk
  • ‪Coconut Club - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel ZaZa Austin

Luxury Austin hotel in Downtown Austin with a full-service spa
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
Make yourself at home in one of the 159 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at Group Therapy, a poolside restaurant where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 8500 square feet (790 square meters) of space consisting of conference space and 20 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Group Therapy - This poolside diner serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 30 to April 02
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 970 reviews" "
Rating 8 - Good. 91 out of 970 reviews" "
Rating 6 - Okay. 34 out of 970 reviews" "
Rating 4 - Poor. 17 out of 970 reviews" "
Rating 2 - Terrible. 16 out of 970 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious chic rooms & friendly professional staff
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Marilyn W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in downtown, walkable
Nice 2 night stay, walking distance to restaurants. Nice pool, with poolside food and drink. Elegant. Nice employees
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ritesh R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zaza is clean and friendly, hotel is near some great restaurants/bars.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible ! I will always stay here from now on ! People at the front desk are very friendly. Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Missie

Stayed 3 nights in Jul 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica, Woodside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, shower pressure was amazing. The neighborhood is great for walking around for restaurants, but like everything else in Texas you’re better off driving. The staff was very helpful, I had to extend my stay an extra day due to my flight being delayed and they were very accommodating. The pool area was very nice for lounging and the food was good. My only complaint was the construction view from my balcony(but that’s not within their control so not a big deal) and the Chrome cast didn’t work but also not a huge deal since I could still use cable.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced. No coffee making machine in room. Bed was not comfortable. Nice hotel and service but would not return. Only valet parking option and it was $60 per night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shandan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I will start with the positive. VERY well decorated, the hotel is infused with a luxurious scent throughout, perfect music and yummy treats in the reception. Very secure access to our room. Felt very safe here. Rooms were well appointed with minibar, clean, comfortable beds and very nice linen. Now for the cons- There was one front desk person at check in on a Saturday. We felt for him as he was a bit overwhelmed by phones ringing, people standing in front of him waiting for check in, guest requests etc. This is unacceptable. There should have been a 2nd employee or manager on duty to assist him. Pool- we were not greeted by an attendant and went without any service. No drinks or food offered at our placement. Restaurant- wow this one really fell short! The host greeted us with menus and told us to go sit wherever. Never went over featured menu options nor did they come back to check on us after we placed our order. Overall, bad restaurant service. I would question if I would want to return to this Zaza location under this price point and the lack of customer service. The customer service experience needs to brush up.
Stayed 1 night in Jul 2024

10/10 Excellent

R, Tempe

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location, and staff is over the top helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, clean and great customer service
Stayed 2 nights in Jul 2024