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Hilton Garden Inn Austin NW - Arboretum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Austin NW - Arboretum

Lobby
Lobby
Lobby
Lobby
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Air conditioning
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
11617 Research Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    4 min drive
  • Apple Inc.
    5 min drive
  • Domain Northside
    5 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    22 min drive

Room options

View all photos for Room

50-inch LCD TV with cable channels, TV, streaming services

Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 303 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed - ADA Compliant

1 King Bed - ADA Compliant | Bathroom shower

1 King Bed - ADA Compliant

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

50-inch LCD TV with cable channels, TV, streaming services

Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Austin

Located in Austin (McNeil), Hilton Garden Inn Austin NW - Arboretum is within a 10-minute drive of Q2 Stadium and Lake Austin. .This hotel is 10.1 mi (16.3 km) from Lake Travis and 11.1 mi (17.8 km) from University of Texas at Austin.

What's nearby

  • Arboretum at Great Hills Mall - 4 min drive - 2.2 miles
  • Apple Inc. - 5 min drive - 2.3 miles
  • Domain Northside - 5 min drive - 2.8 miles
  • Q2 Stadium - 6 min drive - 3.5 miles
  • St. David's North Austin Medical Center - 6 min drive - 3.0 miles

Getting around

  • Kramer Station - 6 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Rudy's Country Store and Bar-B-Q - ‬13 min walk
  • ‪Chuy's Tex-Mex - ‬8 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Hilton Garden Inn Austin NW - Arboretum

Suburban Austin hotel in McNeil with free parking
Hilton Garden Inn Austin NW - Arboretum offers 138 air-conditioned accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Satisfy your appetite for dinner at Great American Grille, a bar/lounge which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Austin? This hotel has 1250 square feet (116 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grille - This bar specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 for adults and USD 8.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Arboretum Hotel Austin NW
Hilton Garden Inn Austin NW Arboretum
Hilton Garden Inn NW
Hilton Garden Inn Austin NW Arboretum Hotel
Hilton Garden Inn Arboretum Hotel
Hilton Garden Inn Arboretum
Hilton Austin Nw Arboretum
Hilton Garden Inn Austin NW - Arboretum Hotel
Hilton Garden Inn Austin NW - Arboretum Austin
Hilton Garden Inn Austin NW - Arboretum Hotel Austin

Hilton Garden Inn Austin NW - Arboretum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1080 reviews" "
Rating 8 - Good. 271 out of 1080 reviews" "
Rating 6 - Okay. 75 out of 1080 reviews" "
Rating 4 - Poor. 36 out of 1080 reviews" "
Rating 2 - Terrible. 30 out of 1080 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Berkeley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and polite staff
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

James P

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel good / front desk not so much.
No issue with the Hotel itself, but when Airline stranded me in Houston, I was told that if I didn't show up, they would charge my card for the full amount AND cancel my reservation.... so if I did show up the next day I would not have a room, and would have to pay separately to get a new room Fortunately the airline got us another flight, and I was able to get there around 3 AM. with my reservation still intact. But that whole discussion made a very bad impression....
Stayed 2 nights in Aug 2024

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last weekend of summer get away.
Fast and easy check in, Ronda was great and very polite, informative and very friendly as well. The ONLY negative was that while we were out in the evening with a dnd sign on the door someone did enter our room with us not being notified, we did return to a chair being in our room that wasnt there previously and being right behind the door so that when we opened the door it hit the chair. Luckily none of our personal belongings we disturbed and i did speak with management to let them know, she was wonderful to speak with and stated she would be handling it. Other than that everything else was perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Irma A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una buena estancia
Stayed 1 night in Jul 2024

10/10 Excellent

Rich

Stayed 1 night in Jul 2024

8/10 Good

Sherryl

Traveled with partner
Liked: Amenities
Property was clean, well kept and quiet. Staff was attentive and met expectations. Overall I was very satisfied with our stay.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jaimie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Myo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Bryce

My checkout time was 12:00pm, but room service just decides to open my door and walk into my room around 10:00am as I'm still asleep.
Stayed 1 night in Jun 2024

8/10 Good

BRIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The staff was wonderful, the room was a nice size and comfortable, the breakfast was very good. The only issue for us was the pool was not available or the restaurant and bar.
Stayed 1 night in Jun 2024

10/10 Excellent

Dennis

Convenient to the area I needed to be.
Stayed 2 nights in Jun 2024

8/10 Good

Donnitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Randy

Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great and very helpful. They made you feel like you were home.
Stayed 4 nights in May 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Wonderful greeting by Dori at check in. Clean room & comfortable bed. The breakfast was amazing. English gentleman at checkout was courteous. We’ll be back soon!
Stayed 1 night in May 2024

10/10 Excellent

Roger

Stayed 2 nights in May 2024

8/10 Good

Kip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in May 2024

10/10 Excellent

Jo Ann Whitley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property adjacent was overgrown as it was an unused building and you drove right by it to enter the property.
Stayed 4 nights in May 2024

6/10 Okay

Amha

Disliked: Cleanliness, property conditions & facilities
Below average
Stayed 2 nights in Feb 2024

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024