DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Outdoor pool
Cleanliness standards
Executive lounge
King, Junior Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
8901 Business Park Dr, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    4 min drive
  • Q2 Stadium
    6 min drive
  • Domain Northside
    6 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    21 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

King, Accessible, Bathtub

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

King, Junior Suite, 1 King Bed, Non Smoking

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 293 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Austin

When you stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum in Austin, you'll be in the business district, within a 15-minute drive of University of Texas at Austin and Sixth Street. .This hotel is 9.8 mi (15.8 km) from Austin Convention Center and 12.1 mi (19.5 km) from Lake Travis.

What's nearby

  • Arboretum at Great Hills Mall - 4 min drive - 1.6 miles
  • Q2 Stadium - 6 min drive - 3.1 miles
  • Domain Northside - 6 min drive - 3.2 miles
  • J. J. Pickle Research Campus - 6 min drive - 3.2 miles
  • St. David's North Austin Medical Center - 7 min drive - 4.6 miles

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Jim's Restaurant - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel in Austin with a fitness center and a 24-hour business center
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 194 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 6500 square feet (604 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Centre Lounge - Onsite bar.
Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 per person
  • Self parking fee: USD 10 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1006 reviews" "
Rating 8 - Good. 262 out of 1006 reviews" "
Rating 6 - Okay. 142 out of 1006 reviews" "
Rating 4 - Poor. 94 out of 1006 reviews" "
Rating 2 - Terrible. 97 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Cassidy

Liked: Amenities
Great area
Stayed 1 night in Aug 2024

8/10 Good

Odell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean moderate hotel setting
Stayed 1 night in Aug 2024

2/10 Terrible

Lance

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Checked in and was told had to pay additional fee to park my car. Then my room got hotter the more AC ran. Called desk and it was fixed for 3-4 hours and stopped working. Then shower wouldn’t drain. All in all pretty poor experience
Stayed 1 night in Aug 2024

10/10 Excellent

Cassidy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the arboretum!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service was great the male person who attend me was really great, no negative comments, I wish service like that can be in other hotels.
Stayed 1 night in Aug 2024

6/10 Okay

Maegen

Traveled with family
Disliked: Property conditions & facilities, room comfort
Needs updating
The hotel itself was old and did not show it's age well. The carpet in the bar area was bunching up, the room needed some tlc as well. The sconces next the bed were not attached to the wall, although at some point it seemed that they were. The coffee table in our "suite" had some unidentifiable stain on it and the a/c was very loud. I didn't like that the rooms are open to the bar/restaurant area, very strange. However the day staff were friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar area
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC in room was not working.
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Stayed 1 night in Jul 2024

10/10 Excellent

Aniya

Stayed 1 night in Jun 2024

10/10 Excellent

Liz

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious 😋, rooms were very clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Would not stay again
AC problems for several guests. Ours worked initially and gave out overnight. They repaired it in the morning while we were away. However, by late afternoon it was 80 degrees in the room again and we had to relocate. To have booked 2 nights there, suffered through the broken AC, and never to be offered any comps is crazy. At least pay my parking for the inconvenience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stag
Rooms were clean and spacious, I loved that there is already high quality shampoo, conditioner and body wash provided ( I always forget mine). The beds were comfortable and I appreciated how quick it was to check in.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Traveled with family
Y
Stayed 2 nights in Jun 2024

8/10 Good

Gloria Ivette

Liked: Cleanliness, staff & service
I think could be better The snack area was almost empty, no water most of the time, no Coca Cola, no vendings machines. The sink was broken and they couldn’t fix it
Stayed 2 nights in Jun 2024

10/10 Excellent

Aniya

Stayed 1 night in Jun 2024

2/10 Terrible

john

Disliked: Cleanliness, property conditions & facilities
the property was old. Hinges on doors and grills were rusting. We stayed there because the hotel was close to the hospital my wife was having surgery the next morning, When we got up the next morning to shower and get ready the tub did not drain and we did not have any hot water. And on top of that we had to pay for parking, which was not disclosed on he website.
Stayed 1 night in Jun 2024

6/10 Okay

Susana Fernandez

Traveled with family
The pool area and pool were dirty.
Stayed 3 nights in Jun 2024

8/10 Good

Alice

Great location. Lout air conditioning. Great bed/bedding. Otherwise very quite
Stayed 6 nights in May 2024

10/10 Excellent

Martha

Stayed 2 nights in Mar 2024