The property is under complete renovation so it is a bit of a construction site, however the staff did a good job of being as intrusive as possible. We initially booked a unrenovated room, which was dirty when we checked in, and unfortunately I didn't realize that the front desk closed at 7pm so there wasn't any one on site to ask for assistance, so I had to clean it myself. We rebooked for a second night and changed to a renovated room, which we would've booked originally but didn't realize there were 2 rooms options beyond number of beds. The manager on property was absolutely wonderful. He was apologetic regarding the cleanliness and offered a refund percentage on the new booking, which was more expensive, and was more than accommodating regarding the check out/ check in process, let us stay in our room longer and check into the new room early, waived the deposit on the new room since we had one on the 1st booking so we didn't have to pay 2 deposits. He personally came when our key pad code wasn't working and brought us a key to get in and out. The renovated room was really cool, the furnishing and decor were all very nice and modern. Everything was stocked as advertised, dishes, cookware, towels, etc. We really enjoyed our stay and highly recommend this hotel. It's really more like an apartment so if you're planning a trip for more than a night or 2, it's really perfect for with the full kitchen and the separate bedroom options. I can't praise the manager enough!!