Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Pillowtop beds, desk, blackout drapes, soundproofing
Reception
Outdoor pool
Exterior
Fitness facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2855 Spring Hill Pkwy SE, Atlanta, GA, 30080
  • The Battery Atlanta
    8 min walk
  • Panda Express
    1 min walk
  • Lenox Station
    14 min drive
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    33 min drive

Room options

Standard Room

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Comm, Mobil, Tub)

  • 495 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Comm)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Atlanta

A stay at Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel places you in the heart of Atlanta, within a 15-minute walk of The Battery Atlanta and Cumberland Mall. .This hotel is 0.6 mi (1 km) from Truist Park and 0.7 mi (1.1 km) from Cobb Galleria Centre.

What's nearby

  • The Battery Atlanta - 8 min walk
  • Cumberland Mall - 11 min walk
  • Truist Park - 12 min walk
  • Coca-Cola Roxy Theater - 14 min walk
  • Cobb Galleria Centre - 14 min walk

Getting around

  • Atlanta Peachtree Station - 16 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Costco Business Center - ‬12 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Steak 'n Shake - ‬8 min walk
  • ‪Stoney River Restaurant - ‬11 min walk

About this property

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel

Hotel with free breakfast, a short walk to The Battery Atlanta
Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel offers 139 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 46-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Atlanta hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 139 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 46-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Atlanta? This hotel has 2025 square feet (188 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,025 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to October 01
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Atlanta NW Galleria Area Hotel
Holiday Inn Express Atlanta NW Hotel
Holiday Inn Express Atlanta NW
Smyrna Holiday Inn
Holiday Inn Smyrna
Holiday Inn Express Atlanta Galleria Ballpark Area
Holiday Inn Express Atlanta Galleria Ballpark Area an IHG Hotel

Holiday Inn Express Atlanta Galleria - Ballpark Area, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 521 out of 1001 reviews" "
Rating 8 - Good. 236 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Chantha

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
It was okay
Stayed 1 night in Nov 2024

10/10 Excellent

Marquita, ATLANTA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for a 'staycation' as we visited some wineries further north. Check-in was great! The staff was very welcoming. The young man and young lady at the front desk have great personalities! They explained amenities locations and breakfast time. Checkout was also a breeze. The young lady was assisting another visitor and politely asked if she could assist me and already had my receipt waiting. Very organized. The hotel's exterior was clean and the room was better than expected. Very spacious and clean. I like the location as it's quiet and close to several dining options. I'll definitely book this hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice all around
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was in walking distance to many restaurants. Safe neighborhood and easy parking. The place was clean and had a good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Fredrickia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and courtesy
Stayed 4 nights in Sep 2024

8/10 Good

Jarrod, Fairview

Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
Front desk was amazing. Everyone there made me feel like family. I will be coming back to stay really soon.
Stayed 1 night in Sep 2024

10/10 Excellent

Florence, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities
My overall stay was very nice , the breakfast was ok though they could have offer more but the gym room was terrible. Old machine making noise while using , couldn’t even use it for 10 min. That gym room need a serous update.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there they said the room was already cancelled and fully charged for a no show. It was still an open booking on my side in our app. Apparently it booked for the previous night when we had just checked in at our first hotel in Atlanta… why they didn’t call us or anything is crazy. Experian customer service tried contacting them to refund us as well but no luck due to their hotel policy. Non refundable. But a lesson learned for booking at 10pm after driving all day lmao. We wouldn’t have cared about it if the service over the phone trying to figure out what had happened and how we may have made this mistake wasn’t so terrible. Oh well.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Brandy

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

eunice

Stayed 5 nights in Aug 2024

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you would expect from Holiday Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stadium
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Nakesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The convenience to Cumberland mall, the Battery, and Truist park is perfect. Having a shuttle to and from the Braves’ game is icing on the cake
Stayed 1 night in Sep 2024

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ruben

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle Service Needs Improvement
Hotel was attractive….clean, updated and comfortable. Staff was friendly and breakfast was very nice. However, the main reason we booked a room here was for the shuttle to and from Truist Park. The trip to the game was fine because people were going at different times but trying to ride back after the game was a disaster. We stood in the drizzly rain for 20 mins before we saw the shuttle for the first time and then only a third of the folks waiting were able to get aboard. Fortunately there were people who knew the way back walking. So we were able to follow them. I suggest if you are going to offer this service, you might consider utilizing two vehicles
Stayed 1 night in Sep 2024

6/10 Okay

Kris

Traveled with family
Disliked: Amenities, property conditions & facilities
Expensive price ($300 ) for a cheap hotel. Only reason we chose to make our reservations here was the relatively close walk to the Braves Stadium. Lobby was very nice. Room was average at best. I was given a handicapped room, tv remote was broken, no hot water and shower drain backed up into the bathroom.
Stayed 1 night in Sep 2024