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Ashford International Hotel & Spa

4.0 star property

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Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, sun loungers
Hot tub, body treatments, hot stone massages, deep-tissue massages
Bar (on property)
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Hot Tub
  • Pool
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Hollywood Bowl
    ‪3 min drive‬
  • Ashford Designer Outlet
    ‪4 min drive‬
  • Willesborough Windmill
    ‪5 min drive‬
  • London (SEN-Southend)
    ‪87 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

Hampton by Hilton Ashford International

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (461)
The price is $84
per night
$101 total
includes taxes & fees
Mar 29 - Mar 30
Hampton by Hilton Ashford International

About the neighborhood

Ashford

With a stay at Ashford International Hotel & Spa in Ashford, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Port Lympne Wild Animal Park. .This eco-certified hotel is 16.2 mi (26.1 km) from Leeds Castle and 1.3 mi (2.1 km) from St Mary The Virgin Church.

What's nearby

  • Hollywood Bowl - 3 min drive - 1.4 miles
  • Ashford Designer Outlet - 4 min drive - 2.0 miles
  • Willesborough Windmill - 5 min drive - 2.5 miles
  • Port Lympne Wild Animal Park and Gardens - 12 min drive - 9.8 miles
  • Gusbourne Estate Winery - 16 min drive - 11.7 miles

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk

About this property

Ashford International Hotel & Spa

Eco-certified hotel with a full-service spa and a health club
Ashford International Hotel & Spa offers 179 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. The spa is open daily.
Stay in one of 179 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy British cuisine at Horizon Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 19 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Stayed 3 nights in Dec 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service, room comfort
Clean, just a bit tired in some of the furniture.
Flooring and joinery a bit tired.
Stayed 1 night in Dec 2024

10/10 Excellent

Asita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nagashankar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff on reception, easy parking, room great. Service in restaurant not brilliant though, food ok but staff seemed grumpy, especially at breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service from check in to departure - highly recommend. All team members from reception to restaurant were lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant, easy to find. Not over priced and great access to the motorway. Staff very helpful and overall a nice hotel. My third time staying now. Have booked again for when i go to France.
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service
We have stayed a number of times with our children and without on a spa day trip. Libby area and dining / bar areas are good as are the rooms and cleanliness / tidiness. However, the pool and sap area desperately needs updating. The steam room was out of order, sauna falling apart and jacuzzi working for 15mins in and 15mins off. Swimming lessons were going on in the pool which restricts its use. The changing rooms are too small and not mopped regularly, the hairdryer doesn’t actually reach to above your head. It’s a shame that this area lets down the rat of the hotel. The offers you can take advantage of before your stay are more hassle than they’re worth.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay very easy no stress or hassle. Good food and service. Handy that it's next to a large Sainsbury's.
Stayed 1 night in Oct 2024

8/10 Good

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly hotel with great service Good menu & choice of drinks. Really good gym as well.
Stayed 1 night in Jun 2024

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money Staff good and friendly Spar good Would stay again
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff friendly, room nice, clean and comfortable. Disappointed with the spa facilities that weren’t working and pool had lots of children in slashing and jumping in. Breakfast was good with plenty of choice
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were lovely. Got a refund as hot tub and steam room weren't working as this was one of the reasons i booked this hotel
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Stayed 1 night in Oct 2024

6/10 Okay

Adam

Business traveler
Liked: Cleanliness, staff & service
The staff I encountered during my stay were exceptional, but clearly dealing with being overworked, the ratio of staff to guests seemed somewhat low, though I must stress they delivered great service. The property is clearly in need of further refurbishing in areas, supported by the fact the fire alarm sounded no fewer than 7 times during the evening!
Stayed 1 night in Oct 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Lara

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Sian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is lovely, very tidy and elegant feel. Rooms are spacious and beds are very comfy. The only let down would be the overall service. The bar would take over 15mins to make drinks, or completely ignore you. We ordered cocktails that were out of a “pre mix” bottle for £12 and then to make it worse were put into wrong / warm glasses. Food was fine but plates never cleared all evening, no napkins etc.. The toilet broke in our room so had constant water running all evening which was a shame.
Stayed 1 night in Sep 2024