The Scenic Hotel at Biltmore Village

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Scenic Hotel at Biltmore Village

Lobby
Exterior
Indoor pool, sun loungers
Standard Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
186 HENDERSONVILLE ROAD, Asheville, NC, 28803
  • Historic Biltmore Village
    6 min walk
  • Asheville's Fun Depot
    3 min drive
  • Mission Hospital
    3 min drive
  • Asheville, NC (AVL-Asheville Regional)
    16 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Asheville

Located in Asheville, The Scenic Hotel at Biltmore Village is in the historical district, within a 5-minute drive of Cathedral Of All Souls and Smith-McDowell House Museum. .This hotel is 1.9 mi (3 km) from McCormick Field and 2.1 mi (3.4 km) from The Orange Peel.

What's nearby

  • Historic Biltmore Village - 6 min walk - 0.4 miles
  • The Orange Peel - 3 min drive - 2.2 miles
  • Downtown Market Asheville - 4 min drive - 2.5 miles
  • Asheville Mall - 5 min drive - 2.8 miles
  • Biltmore Estate - 11 min drive - 2.9 miles

Getting around

  • Asheville Regional Airport (AVL) - 16 min drive

Restaurants

  • ‪Biltmore Estate - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬6 min walk
  • ‪Creamery at Antler Village on Biltmore Estates - ‬7 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Scenic Hotel at Biltmore Village

Hotel with free parking, a quick walk to Cathedral Of All Souls
The Scenic Hotel at Biltmore Village offers 117 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 117 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Asheville-Biltmore VLG Area
Holiday Inn Hotel VLG Area
Holiday Inn Asheville-Biltmore VLG Area
Holiday Inn VLG Area

The Scenic Hotel at Biltmore Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1033 reviews" "
Rating 8 - Good. 239 out of 1033 reviews" "
Rating 6 - Okay. 78 out of 1033 reviews" "
Rating 4 - Poor. 39 out of 1033 reviews" "
Rating 2 - Terrible. 28 out of 1033 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction currently. Refurbished rooms quite interesting and comfortable. When construction is done, will be very nice.
Stayed 1 night in Aug 2024

4/10 Poor

Mike, Roswell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Stayed 1 night in Aug 2024

8/10 Good

Mary Anne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is our 2nd stay at this hotel this year. This hotel is being renovated and with this latest visit, the construction has expanded to almost the whole hotel. It was loud during construction hours. Overall, we come back to this hotel because of its location. We will probably come back once the renovations are all done.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be lovely when completed
Even though the property is under major construction, our brand new room was excellent. The reception area was accessible and we had over and above accommodation for a mix up in our reservation. We were very satisfied with the outcome.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issue at check in due to renovations, but quickly resolved by staff. A lot of work going on, but staff doing an excellent job at ensuring a pleasant visit by all patrons. Highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

Kristan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location amd staff. Cant wait for the renovations to be complete. We will return.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Property conditions & facilities
Under renovation.
We were not made aware of a whole hotel renovation in progress. Room was fine but TV didn’t work and no one would come fix it.
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction at this time. Some minor inconveniences. It will look nice when completed. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

jeffrey

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good stay at the Scenic Hotel
The hotel is under major construction. But once we walked inside, one could hardly tell there was construction going on! The hotel was clean, the free fill breakfast was a nice touch, and the staff was friendly and helpful. The best part-walking distance to Biltmore Village.
Stayed 4 nights in Jul 2024

6/10 Okay

Robin

Well I did not know it was undergoing a full renovation until I got there but I was still willing to give it a try. Also the pictures are not real they are what it is supposed to look like when it is done! We got a newly remodeled room which looked nice and was quiet but some of the outlets didn't work, the faucet handle for the hand held shower head did not work because it was missing a screw so all we had was rain shower head, no vent in the bathroom, and you had to prop the bathroom door open to get rid of steam. The piol area was nice but the hours were supposed to be 7a - 9p but it would not unlock until 8a so you couldn't get in. And lastly the staff were very dismissive and acted like we were an annoyance. This will end up looking nice but I don't know about the rest. I was not impressed. Sorry!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

10/10 Excellent

Kimila

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

6/10 Okay

Jody

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hotel amenities advertised, such as bar and fitness center, was closed due to construction! This was a decision factor for us! Staff was young and not very friendly or concerned with our inconvenience. Power went out and we were trapped in the elevator for 10-15 minutes, in which the staff was not concerned, nor did they bother to follow up and check on us. Construction on the floor above us started at 8:30 a.m. on a Saturday. The bed was very comfortable and great pillows!
Stayed 1 night in Jul 2024

8/10 Good

william

Liked: Cleanliness, staff & service, amenities
Renovations should have been shared at time of booking. Renovations certainly will be nice when finished though
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Staff was super friendly. Place was very nice and clean. It was under some remodeling but they did a nice job not letting it affect our stay. Location is great too
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Place under construction.
Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave 4 stars for conditions and facilitates was because they were doing renovations and we were unable to access certain areas, otherwise great place to stay, room was excellent. We had a door closing off the extra space with a pull-out sofa, TV, refrigerator, microwave and coffee maker. Perfect for the 3 of us to have some privacy. Hot breakfast with eggs, sausage, breads, cereal and oatmeal. Would definitely stay here again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Anne

Traveled with group
Stayed 2 nights in Jun 2024

6/10 Okay

Doris

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and the room was clean. However, the hotel is under renovations (which was only made aware to us at check-in) and the noise level between 8 am and 7 pm is LOUD! You will also need to be prepared to dodge your way around construction deliveries and debris. There is no food/beverage service after breakfast. The breakfast was almost the same each morning. When staying an entire week, it would have been nice to have some variety. In all fairness, the staff offered to find us another room, but since we had been on the road for 7 hours, we just wanted to settle in. I would have thought they would have offered a room discount because we did not receive the full advertised amenities, but when I asked, they would not consider it.
Stayed 5 nights in Jun 2024

8/10 Good

Jennifer

Stayed 2 nights in Jun 2024