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Holiday Inn Asheville Biltmore by IHG

3.0 star property

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Photo gallery for Holiday Inn Asheville Biltmore by IHG

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Breakfast and dinner served
BBQ/picnic area
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$98
$87 nightly
$98 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

View in a map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Place, Bob Lewis Ballpark
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(95 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Comm, Mobil, Roll Shwr)

9.2 out of 10
Wonderful
(10 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

9.2 out of 10
Wonderful
(11 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, Asheville West near Biltmore
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
$85 nightly
The price is $96
Feb 26 - Feb 27
Total with taxes and fees
Country Inn & Suites by Radisson, Asheville West near Biltmore

About the neighborhood

Asheville

Located in Asheville (South Asheville), Holiday Inn Asheville Biltmore by IHG is within a 10-minute drive of Asheville Outlets and Bob Lewis Ballpark. .This hotel is 6.5 mi (10.4 km) from North Carolina Arboretum and 6.8 mi (11 km) from Pack Square.

What's nearby

  • WNC Farmers Market - 3 min drive - 3.3 miles
  • French Broad River - 3 min drive - 3.5 miles
  • Center for Spiritual Living - 3 min drive - 2.5 miles
  • Asheville Outlets - 4 min drive - 3.8 miles
  • Bob Lewis Ballpark - 4 min drive - 1.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Holiday Inn Asheville Biltmore by IHG

Holiday Inn Asheville Biltmore by IHG offers 156 accommodations with coffee/tea makers and complimentary weekday newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite to eat at 435 Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Asheville? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
435 Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 435 Grill

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 16.95 for adults, and USD 0 to 0 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 27 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

In

Stayed 1 night in Dec 2025

2/10 Terrible

Kirsten

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Upon checking in, the front desk associate was screaming at someone on the phone, to the point another employee had to ask her to stop. This felt weird at the time, and now after the post checkout experience we have had, it all tracks. After checking out, we were incorrectly charged a damage fee for the room that we stayed in for one night. We called multiple times asking what was damaged and were told someone “wrote on a lamp” and we were being charged to replace it. We spoke to the front desk and management multiple times to ask for photos of said damage, none ever came. We were eventually told the charge would be reversed from the hotel by their Manager, Brooke Jones, and had to call three different times, it has been 2 weeks and we still have no refund. If you stayed here, check your credit card, someone is clearly giving themselves side holiday bonuses on guests dime…
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald A

Stayed 1 night in Nov 2025

10/10 Excellent

Zixu

Stayed 2 nights in Nov 2025

10/10 Excellent

Irving, Raleigh

Stayed 2 nights in Nov 2025

8/10 Good

Erin

Traveled with pets
Liked: Amenities
Clean rooms. Elevator was not clean. Very friendly staff. Pet friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Gio

Stayed 3 nights in Nov 2025

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was friendly and the pool was a hit!
Stayed 2 nights in Nov 2025

10/10 Excellent

Harvey

Business traveler
Liked: Staff & service, amenities
yes, excellent
Stayed 1 night in Nov 2025

2/10 Terrible

Donna

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2025

8/10 Good

Laura

Very nice!
Stayed 2 nights in Nov 2025

8/10 Good

Sunit

Stayed 2 nights in Nov 2025

10/10 Excellent

Segundo

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Promised a cot at check in and two hours later told it is illegal in Asheville to have cot and room for three year old so they offered to comp breakfast but lol no breakfast due to staff shortage …
Stayed 1 night in Nov 2025

10/10 Excellent

Georgia

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

CARMEN

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hot water went out took hours to fix couldn’t take a shower
Stayed 2 nights in Oct 2025

8/10 Good

Lorrie

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was clean. There were large bottles of shampoo, conditioner, body wash, soap, and lotion in the bathroom. We ate at the onsite restaurant, and the food and service was great. One elevator was out of order, but there was another one that worked.
Stayed 1 night in Nov 2025

6/10 Okay

JESSICA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The beds were decent. Hot tub is filled in which we were looking forward to using and heated indoor pool is very cold. It was very convenient to have the bar and restaurant there. They have hand towels at the pool for drying off which was very strange. The barely covered my 7 year old daughter. There is also only one working elevator that barely works. It gets stuck on the 5th floor for extended periods of time. The entire hotel is using that one elevator which barely works. The last night of our stay I was woken up about 10 pm to a lot of smoke in our room. After waking up and going to the hall because I was concerned it was apparent someone was smoking in the non smoking room 2 doors down. I called the front desk and they said they unfortunately they couldn’t be sure where it was coming from and there was nothing they could do. So we got to sleep in cigarette smoke for half the night. Finally there are no safes in the rooms so we didn’t have them cleaned while we were there. I walked down to the front desk to get towels twice and they were always very put off about helping with anything. The service in the bar and restaurant was great and food was decent.
Stayed 2 nights in Nov 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The lobby and the room were certainly acceptable, but we got hit with a $33 bill for a poultry breakfast buffet. Usually at hotels of this level, some sort of a breakfast buffet is offered at no additional cost to the visitor. To have a bowl of cereal and a yogurt and be charged that amount is not acceptable. There were two of us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very fresh lots of fruits. We enjoyed it!!
Stayed 1 night in Nov 2025

2/10 Terrible

Carolyn

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevators weren't working, no smart tv and I was unable to stream from my phone. Food in restaurant was just ok not worth the price.
Stayed 2 nights in Nov 2025