Embassy Suites By Hilton Asheville Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites By Hilton Asheville Downtown

Exterior
Exterior
Exterior
Point of interest
55-inch flat-screen TV with digital channels

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
192 Haywood Street, Asheville, NC, 28801
  • Downtown Market Asheville
    6 min walk
  • Harrah's Cherokee Center - Asheville
    6 min walk
  • Fired Up Creative Lounge Ashville
    7 min walk
  • Asheville, NC (AVL-Asheville Regional)
    18 min drive

Room options

Studio Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Hearing)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed 2 Room

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed

Quite, 2 Queen Beds 2 Room, Mountain View

  • 500 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Corner

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed 2 Room, Mountain View, Corner

  • 512 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Hearing)

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, City View

  • 460 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View (Hearing)

  • 363 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Mountain View

  • 460 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed 1 Room

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed 1 Room

  • 363 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Asheville

A stay at Embassy Suites By Hilton Asheville Downtown places you in the heart of Asheville, within a 5-minute drive of Harrah's Cherokee Center - Asheville and The Orange Peel. .This hotel is 2 mi (3.2 km) from University of North Carolina at Asheville and 4.9 mi (7.9 km) from Biltmore Estate.

What's nearby

  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.3 miles
  • Wicked Weed Brewing - 15 min walk - 0.8 miles
  • The Orange Peel - 16 min walk - 0.9 miles
  • University of North Carolina at Asheville - 4 min drive - 2.1 miles
  • Biltmore Estate - 15 min drive - 5.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Pollen - ‬5 min walk
  • ‪Asheville Yacht Club - ‬6 min walk
  • ‪Thirsty Monk - ‬7 min walk
  • ‪The Bier Garden - ‬6 min walk

About this property

Embassy Suites By Hilton Asheville Downtown

Hotel with 2 restaurants, a quick walk to Harrah's Cherokee Center - Asheville
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 188 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy American cuisine at E'terie, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
E'terie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina - This bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 0.01 for adults and USD 0.01 for children
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0.01 for adults and USD 0.01 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 131 out of 161 reviews" "
Rating 8 - Good. 20 out of 161 reviews" "
Rating 6 - Okay. 6 out of 161 reviews" "
Rating 4 - Poor. 3 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Parking area/vallet pick up is a little tight/congested only complaint.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tarinder

Business traveler
Great hotel and nice staff
Stayed 1 night in Aug 2024

6/10 Okay

Hunter

Stayed 1 night in Jul 2024

10/10 Excellent

Tyler

Stayed 1 night in Aug 2024

10/10 Excellent

Marzena Bekier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

SHERRI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Hotel was nice, clean and close to everything downtown offers. We also enjoyed the breakfast and evening reception each night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site rooftop restaurant was not to good. Other than that the hotel was brand new and really comfortable and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location for easy highway access, while being in a walkable area downtown with an abundance of restaurants nearby and local shopping. My family enjoyed the lavish breakfast options in the morning and my wife and I enjoyed the happy hour at the on site bar in the evening.
Stayed 1 night in Jul 2024

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great!
Stayed 3 nights in Jul 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good and room was clean. The housekeeping staff all were very friendly. The pool was too cold to swim, which was a let down for the kids. The bathroom door in our room wouldn’t latch and we got ice cream from the little store that was half melted when we opened the package just a minute after we purchased it. The room was very clean and comfortable.
Stayed 5 nights in Jul 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room layout was unique. There was a need for a dresser or two. More wall hooks were needed in the bathroom.
Stayed 4 nights in Jul 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near concert venue!!
Stayed 1 night in May 2024

10/10 Excellent

Reut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel with great breakfast, The staff was really nice and accommodating. I didn't feel safe walking around the neighborhood and I didn't feel it was in the best spot there is downtown
Stayed 1 night in Jul 2024

10/10 Excellent

Laure

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Embassy suite, it was very clean and new. The staff was very kind, the valet guys were very helpful with directions and suggestions. We could walk to the center within 5-7min, tried a few local breakfast places and it was amazing, a lot attention to bring local grown ingredients and organic. The restaurant at the roof top was really nice, beautiful views and delicious food, wasn't expecting such a quality, we were pleasantly surprised. We highly recommend this hotel and we will be back. Thank you.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

6/10 Okay

Matilda

Stayed 1 night in Jul 2024

8/10 Good

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel since it was new. But you were forced to valet park.
Stayed 1 night in Jul 2024

6/10 Okay

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't believe they offer no complimentary morning coffee, only terrible in-room coffee maker coffee.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
anthony at the front desk was very gracious and very helpful.
Stayed 3 nights in Jul 2024