Located in Murcia, Hotel Universal Murcia is just steps from Museum of Sciencie and Water and 4 minutes by foot from Puente de los Peligros. .This hotel is 0.4 mi (0.6 km) from Murcia City Hall and 0.4 mi (0.7 km) from Cuartel de Artillería.
What's nearby
Murcia City Hall - 7 min walk - 0.4 miles
Murcia Cathedral - 8 min walk - 0.4 miles
Real Casino Murcia - 10 min walk - 0.6 miles
Murcia Bull Ring - 13 min walk - 0.7 miles
Auditorium and Congress Center Víctor Villegas - 2 min drive - 1.2 miles
Getting around
Murcia del Carmen Station - 9 min walk
Corvera (RMU-Region de Murcia Intl.) - 19 min drive
Restaurants
Cafe Helado y Caliente - 4 min walk
La Marina Restaurante - 6 min walk
Pan Moreno - 6 min walk
Mesón Pepe de los Jamones - 7 min walk
Tornasol - 7 min walk
About this property
Hotel Universal Murcia
Hotel with a health club, steps from Museum of Sciencie and Water
Hotel Universal Murcia offers 47 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 25-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.
This Murcia hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 47 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Enjoy a range of recreational amenities, including a health club, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at Casa Pacoche serving the guests of Hotel Universal Murcia, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 8:30 AM to 11:30 AM and on weekends from 8:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 8:30 AM and 11:30 AM and on weekends between 8:30 AM and 11:30 AM.
Casa Pacoche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free offsite parking; reservations required
Street parking available
Roundtrip airport shuttle (surcharge)
Valet parking on site (EUR 14 per night)
Limited onsite parking
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee 8:30 AM to 11:30 AM on weekdays and 8:30 AM to 11:30 AM on weekends; EUR 9 for adults and EUR 6 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Casa Pacoche
Things to do
Arcade/game room
Bicycle rentals
Health club
Library
Sauna
TV in common areas
Family friendly
Arcade/game room
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Outdoors
Garden
Accessibility
Elevator
More
1 building
5 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
25-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Free local calls
Heating
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 13.5 per night
Cribs (infant beds) are available for EUR 5.0 per day
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 9 for adults and EUR 6 for children
Valet parking fee: EUR 14 per night
Crib (infant bed) fee: EUR 5.0 per day
Rollaway bed fee: EUR 13.5 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
Property is also known as
Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia
Hotel Universal Murcia Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 53 out of 243 reviews" "
10 - Excellent
53
Rating 8 - Good. 79 out of 243 reviews" "
8 - Good
79
Rating 6 - Okay. 65 out of 243 reviews" "
6 - Okay
65
Rating 4 - Poor. 22 out of 243 reviews" "
4 - Poor
22
Rating 2 - Terrible. 24 out of 243 reviews" "
2 - Terrible
24
7.6/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Mark
Traveled with group
Jul 28, 2024
Liked: Staff & service
Basic room and dated bathroom but did the trick for the base we needed for an over night stop off.
Mark
Stayed 1 night in Jul 2024
4/10 Poor
Evelien
Jun 27, 2024
The bed was hard and the pillows too flat and hard.. couldnt get to sleep.. Bathroom was nice
Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.
I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.
I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception
I always try to be positive, but, this was one of the poorest hotels we have stayed at.
As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer.
The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room.
The bedding smelled stale and the room had the odour of smoking.
There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed.
The one positive - the shower was warm.
If we could have left for another hotel after checking in, we would have.
In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.
Robert
Stayed 1 night in Feb 2024
8/10 Good
Sean
Sep 12, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to stay, just over the other side of the river but convenient for everything.Quite a busy location!
Sean
Stayed 1 night in Sep 2023
2/10 Terrible
Jorge
Aug 5, 2023
Disliked: Property conditions & facilities
No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off
I spent here a couple of nights. The property is very clean, simple but with all things you may need. In a very good position, few minutes walking from the cathedral.
The staff is friendly, kind and ready to help: shout out for the receptionist who made my check-in and check-out (Jose if I'm not wrong) who's been always super kind, cheerful Ang happy to help and give good advice.
Thanks. Highly recommend.
the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.
It was a standard stay with friendly staff and good location.
Verified traveler
Stayed 1 night in Sep 2018
4/10 Poor
Stephen
May 14, 2018
Liked: Cleanliness
Disliked: Staff & service
Very budget hotel
The towels had a strange unpleasant smell. The air conditioning was a trickle of air that we could not control , so it was hot and stuffy during the night.
WiFi instructions were not only complicated although only in Spanish, so impossible to use.
Overall not very impressed although this was a budget hotel although we do think if the hotel advertises a service then they should supply these services. We would not return again.
The hotel was horrible nothing else to say. The staff was rude at check in. The room was small and have no climate control. The window did not shut or lock. Every whisper in any room adjacent was clearly audible. The ceiling collapsed in the lobby. There was no water for one day. Everything there was dark and dreary. I guess that’s why they call it one star. Well I see it as a neutron star collapsing in on itself.
We booked 3 rooms and the in between rooms were overly noisy with adult themes going on intermittently throughout the night. All 5 of us had so many more bites than the whole of our 2 week stay elsewhere. Would not stay again