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Heritage Hotel

3.0 star property

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Photo gallery for Heritage Hotel

2 outdoor pools, sun loungers
Staircase
Lobby
Sports bar
Superior Room | Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Galwala Road, Pothanegama, Anuradhapura, 50000
  • Mirisawetiya Stupa
    ‪7 min drive‬
  • Ruwanwelisaya
    ‪8 min drive‬
  • Sri Maha Bodhi
    ‪8 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, desk, blackout drapes

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room

  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, desk, blackout drapes

Superior Room

  • 300 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, desk, blackout drapes

Deluxe Triple Room

  • 300 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Exterior

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  • Breakfast included
  • Parking included
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4.6 out of 5, Wonderful, (50)
The price is $144
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$170 total
includes taxes & fees
Mar 25 - Mar 26
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About the neighborhood

Anuradhapura

With a stay at Heritage Hotel in Anuradhapura, you'll be in the historical district, within a 10-minute drive of Ruwanwelisaya and Isurumuniya Vihara. .This family-friendly hotel is 3 mi (4.8 km) from Mirisawetiya Stupa and 3 mi (4.9 km) from Anuradhapura Archaeological Museum.

What's nearby

  • Mirisawetiya Stupa - 7 min drive - 3.0 miles
  • Anuradhapura Archaeological Museum - 7 min drive - 3.1 miles
  • Ruwanwelisaya - 8 min drive - 3.5 miles
  • Sri Maha Bodhi - 8 min drive - 3.2 miles
  • Nuwara Wewa - 22 min drive - 9.3 miles

Restaurants

  • ‪Pizza Hut - ‬6 min drive
  • ‪Seedevi Family Restaurant - ‬4 min drive
  • ‪Palhena Village Restaurant - ‬7 min drive
  • ‪Mango Mango - ‬3 min drive
  • ‪Walkers - ‬7 min drive

About this property

Heritage Hotel

Family-friendly hotel with 2 outdoor pools and spa services
Heritage Hotel offers 46 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium cable channels and first-run movies. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 46 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Manel, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 9:30 AM for a fee.
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
Manel - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Manel

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 50.91
  • New Year's Eve (31 December) Gala Dinner per child: USD 50.91 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 95 per room
  • Airport shuttle fee per child: USD 95
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Anuradhapura
Heritage Hotel Anuradhapura
Heritage Hotel Hotel
Heritage Hotel Anuradhapura
Heritage Hotel Hotel Anuradhapura

Heritage Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 65 reviews
Rating 8 - Good. 22 out of 65 reviews
Rating 6 - Okay. 12 out of 65 reviews
Rating 4 - Poor. 13 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanmuganathan

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Sunil

Liked: Cleanliness, staff & service
Great staff and good service. Property not well maintained
Stayed 1 night in Sep 2024

8/10 Good

Pete

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It looked like Heritage Hotel had seen better days. The staff were good and helpful. The first night the electronic door lock would make the kind of noise it made when in opening mode. Staff fixed it by disabling the lock to be purely mechanical.
Stayed 2 nights in Aug 2024

10/10 Excellent

Milo, Burnsville

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed for 2 nights. Food was great for a 3 star place. The staff was very friendly and helpful. It's an old hotel but great location. The walk around the lake is beautiful.
Stayed 2 nights in Mar 2024

4/10 Poor

Narendra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is great. They are accommodating and attentive. We had no problems with the staff at all. However, this hotel is old and has not been updated or even maintained properly. The carpeted rooms smell so bad. We had them move us from our initial room because of the carpet smell to another that was only slightly better. The carpets are old and pulling up at the corners The bathrooms dont seem to be cleaned thoroughly between guests. The shower glass is cloudy with hard water stains. The sink and surround was also dirty with water spots. The paint is stained and the walls look dirty. The toilet had a ring of filth at the water line. The mattress was so hard and uncomfortable The dining area had peeling wallpaper and old paint. The food is below average at best. Each meal was disappointing. No taste and bland. We left early because we had enough, we booked for 3 days and stayed only for 2 days. We booked another hotel and completed our vacation. Overall I would NOT recommend this hotel to anyone, until issues above are fixed. We also met senior management who described why the hotel in such condition, seems excuses to us, but if you are opening for business then the property should be in a good condition.
Stayed 3 nights in Jan 2024

6/10 Okay

Ellis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Perfect location but a little run down
The Heritage is in a fantastic location, right on the lake and only a short Tuk-Tuk ride from the historic sites. We were greeted with friendly staff who were helpful. However we felt the place was a little run down and not very clean.
Stayed 1 night in Dec 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, room comfort
Good base to explore the city.
This is quite a large hotel, but not many guests were staying when we were there. The rooms were well loved but clean. The service was great and the staff were happy enough to open up the pool bar and sports bar for us to have a pre dinner drink. The staff even organised for us to hire bikes, so we could ride around the lake and visit the temples. The pool was great for a cool down at the end of the day. There is not much in the way of restaurants around the hotel, but the food in the hotel is delicious and affordable.
Stayed 2 nights in Mar 2023

8/10 Good

Renisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Indika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Rajiv, Colombo

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Swimming Pool was not in operation (I booked this hotel mainly because of the Swimming Pool). The Minibar was not working (when complaining, they came and told it was working even though it was not getting cold). It was a wet bathroom as the water splashes out of the shower cubicle. Even though I checked-in at 9pm I was asked to leave at noon or pay Rs.2,500 for every hour I stay.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location by the lake. The rooms were spacious and very clean. The bathroom was clean but there was a small water leak. I only stayed for one night and did not bother asking them to fix it. Did let them know there was a leak when leaving and they were very sorry about it and asked why i did not let them know earlier.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Felt this hotel has great potential as the grounds are beautiful and the lobby is as well. The pool was great although it had a poolside bar but no one attending it. The room was spacious but very worn as well as the towels and bedding. It was clean enough. The bathroom had a very strong odor - not sure if it was an air freshener but it was very overwhelming. The food was average. The service was friendly. But was just disappointed for the missing upkeep of this hotel
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Breakfast was bad. Room was ordinary. Staff did not details about the town
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown and needs an upgrade.The front desk staff were helpful.The food was good.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was corroded and stank. Room was a bit dusty.
Stayed 1 night in Dec 2018

10/10 Excellent

Isuru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for your Anuradhapura excursions
Great service from the minute we stepped in. We were a little late for lunch but the staff accommodated us anyways. If you’re visiting Anuradhapura this is a great place to stay.
Stayed 1 night in Dec 2018

10/10 Excellent

Niraj, Negombo, Sri Lanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain. Room is OK and Staff arranged us Tuk Tuk when ever we want to go out.
Stayed 1 night in Oct 2018

10/10 Excellent

Dhanushka, Anuradhapura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodative and hospitable. Clean room
Stayed 1 night in Sep 2018

8/10 Good

Herbert, Germany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very good breakfast, would have liked if fresh fruit juice was served for breakfast, wallpaper in reastaurant tearing off. Confusion about assigning drivers quarters.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
requested lake view room. However diss-pointed that room does not have lake view, however considering environment, it is better they built the hotel out of lake. But next time better they explain it.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Nice place, good service, value for money
Service was really great as they worked hard to get us in a room when we showed up early and tired from a flight. Plus the room, amenities and general service was one of the nicest we stayed in during our trip in Sri Lanka. It’s not a luxury resort but it’s Great value for money
Stayed 1 night in Jul 2018