Serendipity Boutique Hotel

4.0 star property

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January 2025

Photo gallery for Serendipity Boutique Hotel

Fountain
Courtyard
King Suite | Minibar, in-room safe, iron/ironing board, free WiFi
Exterior
Interior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pet friendly
  • Parking included
  • Spa
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3a Avenida Norte No.16, Antigua Guatemala, Sacatepequez, 3001
  • La Merced Church
    3 min walk
  • Las Capuchinas Convent
    3 min walk
  • Santa Catalina Arch
    4 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    65 min drive

Room options

Standard Queen Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

About the neighborhood

Antigua Guatemala

With a stay at Serendipity Boutique Hotel in Antigua Guatemala (Historic Center), you'll be within a 5-minute walk of La Merced Church and Las Capuchinas Convent. .This spa bed & breakfast is 0.3 mi (0.5 km) from Central Park and 0.4 mi (0.6 km) from Antigua Guatemala Cathedral.

What's nearby

  • La Merced Church - 3 min walk
  • Las Capuchinas Convent - 3 min walk
  • Central Park - 6 min walk
  • Antigua Guatemala Cathedral - 7 min walk
  • Casa Santo Domingo Museum - 9 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 65 min drive

Restaurants

  • ‪Fridas - ‬4 min walk
  • ‪Cafe Cafe Guatemala Frescura Artesonal - ‬3 min walk
  • ‪Lava Terrace Bar and Burgers - ‬5 min walk
  • ‪La Cuevita De Los Urquizú - ‬2 min walk
  • ‪Aqua Antigua - ‬2 min walk

About this property

Serendipity Boutique Hotel

Adults-only Antigua Guatemala bed & breakfast in Historic Center with a full-service spa
Serendipity Boutique Hotel offers 4 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Antigua Guatemala bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include a spa tub.
Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 4 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this Colonial bed & breakfast include complimentary wireless internet access, concierge services, and a hair salon.
Take advantage of the bed & breakfast's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Room service (during limited hours) is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Things to do

  • Full-service spa
  • Spa tub

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Built in 2016
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Serendipity Boutique Hotel La Antigua Guatemala
Serendipity Boutique La Antigua Guatemala
Serendipity Boutique Hotel Antigua Guatemala
Serendipity Boutique Antigua Guatemala
Serendipity Antigua Guatemala
Serendipity Antigua Guatemala
Serendipity Boutique Hotel Bed & breakfast
Serendipity Boutique Hotel Antigua Guatemala
Serendipity Boutique Hotel Bed & breakfast Antigua Guatemala

Serendipity Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 57 out of 63 reviews" "
Rating 8 - Good. 4 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evelyn was great at reception. She guided me throughout Antigua and arranged a great driver to Atitlan. The ladies make beautiful breakfasts. The room was beautiful and clean. The know me as Vivien there! Thank you all!
Stayed 2 nights in Dec 2019

4/10 Poor

concerned, Los Angeles, CA

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am surprise how did property gets high ratings.The owner seems to not care for guests and instead manages this place poorly. All staff members seemed to be worried and concerned about losing their job and provide the minimum amenities to guest. We checked in at 3pm and spent few hours in the room trying to rest fron our trip. However, the drapes have no blackout and the doors were poory frabicated locally allowing all sound to travel inside the room. Good luck trying to rest or to sleep after 6am. We went out for dinner and when we got back all lights were off in a ridiculous effort to save energy, creating a hazard for guest. I understand climate change and trying to conserve energy, but this is ridiculous. The worst was yet to happen. A guest had a giant dog - regardless that NO PETS ARE ALLOWED is stated on Expedia. My wife is allergic to dogs and got extremely sick. When i contact the owner, she refuse to provide a refund and i had ro contact Expedia to cancel my second night. PLEASE NOTE THAT I PAID $150 A NIGHT FOR WHAT WAS SUPPOSED TO BE A SUITE. Please do yourself a favor and stay away from this property.
Stayed 2 nights in Nov 2019

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel.
Great hotel in the centre. We had a suite which was beautiful. Staff were lovely and breakfast was great! Very clean and comfortable.
Entry to hotel
Outside our suite having breakfast
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet, great jacuzzi on the roof deck. Great breakfast too.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente beautiful place. It rocks. Giives a sense of the home away from home. Cozy. Romantic.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional stay
This place is so amazing! The customer service was exceptional! We thoroughly enjoyed our stay in Antigua. The space is central to all touristy sites but on a quiet and serene block.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Ilissa, St. Louis, Missouri, USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, new very clean, very stylish and aesthetically pleasing. Staff is wonderful, extremely helpful with suggestions of things to do and restaurants. Eager to make reservations and bookings. Excellent breakfast.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop views were beautiful. Breakfast was tasty.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Charming place with friendly staff. We loved the breakfast and location of the hotel. Especially liked the gorgeous view from the roof garden.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice botique hotel in great location
Great experience. The jacuzzi on the rooftop is spectacular!
Stayed 3 nights in Oct 2018

10/10 Excellent

Mrs.K, Antigua, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel, close to everything! The staff was very friendly.
Stayed 1 night in Oct 2018

8/10 Good

Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is very cozy, beautifully decorated, and the rooms are very comfortable.
Stayed 2 nights in Oct 2018

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigua, charming, confortable and cute!
This was an amazing experience. The host is amazing, she is very welcoming. The rooms and décor of this place is very comfortable, clean and charming. I loved it!
Stayed 3 nights in Jun 2018

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property located strategically near all the nice corners of the city. The room was excellent for a couple, romantic ambiance with a view to a yard with a fountain.
Stayed 1 night in May 2018

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
Love the attention to detail at this boutique hotel. Very friendly staff. Hotel in perfect location for exploring Antigua.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Jean-Marc Vico, MI - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Antigua
Really great experience, I will go back without any hesitation. The owner is very friendly and listening. The hotel is gorgeous, the roof terrasse with jacuzzi a must with a great view on the roofs of Antigua. The suit (6 nights spend in Mar 2018) very comfortable. Location is very downtown. Full recommandation of this hotel.
Stayed 6 nights in Mar 2018

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place, great service
Stayed 1 night in Feb 2018

10/10 Excellent

ARTURO, GUATEMALA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL VERY WELL LOCATED NEAR EVERYTHING
YOU CAN GO WALKING TO MANY PLACES AS RESTAURANTS, THE CATHEDRAL, CHURCH OF LA MERCED, AS WELL AS RESTAURANTS.
Stayed 2 nights in Feb 2018