4/10 Poor
Sarah
Sep 23, 2024
Liked: Cleanliness
Disliked: Room comfort
Avoid room 25. Not a great experience.
Despite the amazing location I have scored this low due to the awful outlook from our room. There was no daylight visible and we looked down on all of the recycling bins. This in itself wasn't pleasant, but woudn't have caused me to write this review. However, alongside the view there was constant noise from staff dropping bottles into the bins from very early to very late, meaning we couldn't have the windows open. There were numerous pigeons sat on the ledges outside (and we saw them going into the kitchen) We obviously couldn't risk them coming into our room, so despite it being very warm at night we couldn't have any fresh air in the room. This also wouldn't have been an issue if the air con was working, but they had turned it off a few days before we arrived. I spoke to reception about this and they were unable to do very much at all. There was no room to move to until our last day (we didn't take them up on this as we were leaving the following morning) and they offered a fan if we wanted it.
I felt that the photos of the hotel before booking did not represent what we got. I am sure there are rooms in the hotel with those views, but that wasn't room 25!
Aside from that, the staff were actually all very pleasant, and the hotel itself is in an amazing position. The styling of the room was really lovely, but very much lacked anywhere to store clothes, we ended up having to live out of a suitcase on the floor.
Sarah
Stayed 3 nights in Sep 2024
