Quality Inn & Suites Ann Arbor Hwy 23

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Ann Arbor Hwy 23

Indoor pool
Exterior
Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2376 Carpenter Rd., Ann Arbor, MI, 48108
  • Cobblestone Farm
    4 min drive
  • Eastern Michigan University
    4 min drive
  • St Joseph Mercy Hospital Reichert Health Center
    5 min drive
  • Ann Arbor, MI (ARB-Ann Arbor Municipal)
    15 min drive

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Non Smoking (Roll in Shower)

  • 280 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Ann Arbor

With a stay at Quality Inn & Suites Ann Arbor Hwy 23 in Ann Arbor, you'll be within a 10-minute drive of University of Michigan and U of M Hospital. .This hotel is 4 mi (6.4 km) from Michigan Stadium and 1.3 mi (2.1 km) from Huron River.

What's nearby

  • University of Michigan - 7 min drive - 4.0 miles
  • Crisler Arena - 7 min drive - 3.8 miles
  • U of M Hospital - 7 min drive - 4.1 miles
  • Michigan Stadium - 7 min drive - 4.0 miles
  • Briarwood Mall - 8 min drive - 4.1 miles

Getting around

  • Ann Arbor Station - 15 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Poke Fish - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬13 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Quality Inn & Suites Ann Arbor Hwy 23

Hotel in Ann Arbor with free breakfast and a 24-hour business center
Quality Inn & Suites Ann Arbor Hwy 23 offers 50 accommodations with safes and coffee/tea makers. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Ann Arbor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 11:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 11:30 AM.

Languages

Arabic, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 11:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (limited availability)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ann Arbor Comfort Inn
Comfort Ann Arbor
Comfort Inn Ann Arbor
Quality Inn Ann Arbor
Hotel Quality Inn & Suites Ann Arbor
Ann Arbor Quality Inn & Suites Hotel
Quality Inn & Suites Ann Arbor
Quality Ann Arbor
Comfort Inn Suites Ann Arbor
Quality Inn
Quality
Hotel Quality Inn & Suites
Quality Inn & Suites Ann Arbor Hwy 23 Hotel
Quality Inn & Suites Ann Arbor Hwy 23 Ann Arbor
Quality Inn & Suites Ann Arbor Hwy 23 Hotel Ann Arbor

Quality Inn & Suites Ann Arbor Hwy 23 Reviews

Reviews

5.0
Rating 10 - Excellent. 95 out of 1008 reviews" "
Rating 8 - Good. 177 out of 1008 reviews" "
Rating 6 - Okay. 188 out of 1008 reviews" "
Rating 4 - Poor. 206 out of 1008 reviews" "
Rating 2 - Terrible. 342 out of 1008 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tamba

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was a terrible experience for me, my wife, and son. The first room we were given was still being cleaned. Then, we were given a second that was worse than the first. It was only after asking for a third time that we were given a clean. How the guy at the front desk did not know which rooms were clean and which were not continues to baffle us.
Stayed 1 night in Aug 2024

2/10 Terrible

Montayne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels. They have a pool and there are no towels!!! We had 3 adults in our room and they only supplied the room with 2 Towels. We asked for more towels and we were told that the did Not have any more. So, 3 Adults has to share 2 towels after using the pool and again the next morning to shower. The breakfast cosisted of STEAL bagels, ego waffles, yogurt, and cereal but No milk for the cereal.
Stayed 1 night in Aug 2024

2/10 Terrible

Connie

Disliked: Staff & service, property conditions & facilities
The air conditioning wasn’t working and they wouldn’t give us another room. It was so hot and we didn’t even get a fan. She told us to open the window. Which didn’t have a screen on it. The door to our room was falling off the hinges, we had to lift it up to close it. At the breakfast in the motel there was no coffee and hardly anything to eat. There were a few bagels and few eggo waffles. Ended up having to out to eat.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Doors dont close easily, holes in comfortors, toilets runs constantly. Stains on walls.
Stayed 3 nights in Aug 2024

6/10 Okay

Jonathan

Stayed 1 night in Jul 2024

2/10 Terrible

Benkei

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Might’ve been the most disgusting hotel I’ve ever been in. Staff was unhelpful
Stayed 8 nights in Jul 2024

4/10 Poor

David

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel is pretty run down and in need of improvements. Ice & vending not working on first floor. No lock on pool room. No extra clean towels. Hair dryer broken.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had better accommodations during desert storm.
When we checked in at approximately 9:30 PM, the guy who greeted us at the front desk, could’ve easily been a felon on a work release program. Rude, unprofessional, and made us feel as though we were bothering him. The overall cleanliness of the lobby was questionable at best. When we got to our room, clearly someone had been smoking in the room, which was a complete and utter disaster. The bathroom had no shower curtain or shower rod, so after we showered it looks like a typhoon went through the bathroom.
Stayed 1 night in Jul 2024

2/10 Terrible

erin

Stayed 1 night in Jul 2024

2/10 Terrible

Stacey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay elsewhere
Our room did not have a refrigerator (there was an empty space in the cabinet where it belonged), the toilet ran loudly almost the entire time, the was lotion and conditioner but no shampoo and the floor was dirty. This is the only one star review I’ve ever left, do yourself a favor and stay somewhere else. Its only good quality was that the staff was pleasant.
Stayed 1 night in Jul 2024

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything is worn down. Looks like very little money has been spent on upkeep
Stayed 1 night in Jul 2024

2/10 Terrible

Annabelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON’T STAY HERE
We showed up to flickering lights, limited power in our room, damaged fire suppression system, no air conditioning, rude desk attendant, and a manager who will do absolutely nothing if you can contact him.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Ryan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no light in the bathroom and there were no light bulbs available. The room smelled as if it had been flooded. There was no one manning the breakfast area so no one could restock the milk and butter. And no one was available at the front desk in the morning
Stayed 1 night in Jul 2024

2/10 Terrible

Megan

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
They didn’t have a working key machine and had to let us in the room each time. They’d prop the door open and wouldn’t even wait for us to get there before leaving the room unattended.
Stayed 2 nights in Jul 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
The locks were being replaced so the front desk clerk had to let me back into my room every time I came back in, it was weird and just uncomfortable.
Stayed 1 night in Jul 2024

8/10 Good

glen

Stayed 2 nights in Jun 2024

4/10 Poor

Deanna

Disliked: Property conditions & facilities
Wouldn’t recommend
The place had no room keys! The machine was down. No coffee in the room nor trash bags in the cans. Dark grey stuff smeared above the tub in the bathroom.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth what paid
Half the lights in my room did not work. No light blocking curtains, tv only had one channel. Keycard maker was not working so had to get person at desk to open door. No breakfast as advertised (one of the main reasons I picked this hotel) have a video of tv issue and the lights
Stayed 1 night in Jul 2024

4/10 Poor

kimberly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don't stay here!!
i booked a room for 5 people. from this website it was supposed to have 2 beds and pull out twin sofa. only had 2 queen beds. Keymaker wasn't working so employee had to let us in our room everytime. Bathroom door frame had massive rust on it. Loose tile in the bathroom floor, stubbed my toe several times. Shower anti-slip mat was peeling up. Pool was super cold, dirty and way too much chlorine. Beds are not comfortable, could feel the metal in them. Very disappointed with this hotel!
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Stayed 1 night in Jun 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Donna

Disliked: Staff & service
Quality Inn stay
We went to checkin and they were in a brown out. Clerk said he would put us as a no show. We said we wanted to cancel our reservation. Still waiting for a refund. Havent heard anything yet. They should have notified people with reservations.
Stayed 4 nights in Jun 2024

2/10 Terrible

Tina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived with my boyfriend and 2 kids on Thursday, we were in the room maybe 10 minutes and couldn't stay. The lights in the entire hotel were flickering, the lights in the room only worked when they flickered the TV didn't work and the ac didn't work. My kids were terrified. The boy at the front desk was very unprofessional telling me "I've never done a refund and I'll never do a refund it's above my pay grade" I've spent the entire morning calling and no one will answer the phone. They picked up the receiver and hung up on me 4 times. At this point I have to dispute with my bank and pray they side with me. Don't stay next door at the days inn either, they're owned by the same people and are just as unhelpful and rude.