It is a long way out of the city, the trams are a great service and it has good connections to the local train station (Zuid is the big one) so its not really a problem but do plan ahead and do your research. Three day travel ticket was great value for the amount we used it.
The staff were ok, but when I requested a ticket to be printed the first girl was not very helpful and seemed quite put out to be asked, but another lady was much more helpful. Check in and out was ok but not very welcoming or pleasant when leaving!
The hotel is VERY basic - room has no chair just a plastic stool, no bedside table, no desk, no kettle. Just a bed and that's about it, and a rail with a few hangers to hang up a couple of items. Bed was ok but the memory foam bit is just dumped on top and moves around a lot, and with the non fitted sheet I found myself nearly falling out of bed! Not a great nights sleep
Breakfast was acceptable but it is just a continental and not that varied, though there is plenty of it available, and drinks are good. Breakfast staff were very nice and helpful.
Vending machines basic and the little shop in the foyer is ok but very over priced - go to the Albert Hjein shop two tram stops towards town up for a much better shopping experience!
Overall for the quite high price paid this was a disappointing experience, I understand Amsterdam is not a cheap city for anything but I expected a lot better. Would probably try and book something closer and a bit more luxurious!