Citadines Canal Amsterdam

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Canal Amsterdam

Reception
Exterior
Lobby
Lounge
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Heineken Experience
    7 min walk
  • Rembrandt Square
    9 min walk
  • Flower Market
    9 min walk
  • Amsterdam (AMS-Schiphol)
    31 min drive

Room options

Standard Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio Executive

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

One-Bedroom Apartment

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

One-Bedroom Executive Apartment

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

Classic Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Amsterdam

Citadines Canal Amsterdam is centrally located in Amsterdam, a 4-minute walk from Amstelkerk and 7 minutes by foot from Utrechtsestraat. .This eco-certified hotel is 0.4 mi (0.6 km) from Spiegelkwartier and 0.5 mi (0.8 km) from Heineken Experience.

What's nearby

  • Heineken Experience - 7 min walk - 0.4 miles
  • Rijksmuseum - 9 min walk - 0.5 miles
  • Van Gogh Museum - 14 min walk - 0.8 miles
  • Dam Square - 18 min walk - 1.0 mile
  • Anne Frank House - 5 min drive - 1.4 miles

Getting around

  • Vijzelgracht Station - 5 min walk
  • Rokin Station - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 31 min drive

Restaurants

  • ‪Mulder Café - ‬4 min walk
  • ‪Nel - ‬4 min walk
  • ‪Tokyo Ramen Takeichi - ‬3 min walk
  • ‪De Myrabelle - ‬2 min walk
  • ‪Mangia Pizza & Wine da Antonio - ‬3 min walk

About this property

Citadines Canal Amsterdam

Eco-certified Amsterdam hotel in Amsterdam City Centre with a fitness center
Citadines Canal Amsterdam offers 93 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 93 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 223 reviews" "
Rating 8 - Good. 48 out of 223 reviews" "
Rating 6 - Okay. 8 out of 223 reviews" "
Rating 4 - Poor. 4 out of 223 reviews" "
Rating 2 - Terrible. 5 out of 223 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel really clean and in a quiet area, all the staff we saw were friendly and welcoming, I would stay there again should I ever visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 3 nights in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Citadines hotel was very nice, all the staff were very kind and it was nicely decorated, making it cozy and comfortable. I stayed with my family for 4 nights and throughout our stay the staff were giving recommendations on interesting places to visit, and making sure we had everything we needed for a comfortable stay. As well as the staff, the facilities were also very nice, the dining room was cozy and was a quiet place to enjoy a meal. The gym and other facilities seemed very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tinyawee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ths staff were so friendly and helpful.The room was very new and clean. close to Metro Station.I would recommend to my friends to stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylwia

Stayed 2 nights in Jul 2024

6/10 Okay

Vivian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The AC wasn't working in the middle of the night. The ventilation completely stopped working and the room was hot and felt lack of air. The front desk give me a fan and fixed it the next day. However, it was very difficult to sleep that night. There is also a lot of outside noise early in the morning (before 8 am). Would not recommend if you are a light sleeper and want to sleep in. On the bright side, the coffee/tea and filter water in the lobby was appreciated. Staff are nice too.
Stayed 2 nights in Aug 2024

8/10 Good

Heiko

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place in a quiet street away from all the hustle but still in walking distance of the canals and with access to the metro. The hotel staff was very friendly and helpful. However, the air conditioning in our room barely worked. It was not a huge problem because the weather was relatively cool, but on a hot day this could be an issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Alessandro, Saratoga Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staff helpful and friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern apartments. The rooms are very well designed - plug sockets near mirrors, plenty of storage. Facilities were excellent. Within walking distance to main attractions and public transport options.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here! It’s off of a quiet street just off the canals and a super close walk to restaurants and cafes. We were easily able to walk to all the attractions and then able to have a quiet break in the hotel neighborhood! The room is great- we loved having the fridge as we were able to go to the grocery store nearby and get fresh fruit and snacks for breakfast etc.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rohini

Stayed 5 nights in Jul 2024

10/10 Excellent

Carys Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault anything - great place to stay.
What an amazing find! All areas were immaculate and clean. Staff were always helpful. Complimentary tea and coffee machine in reception and dining area was a really nice touch. Would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Miranda Beatrix Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful visit and woukd not hesitate to recommend it to anyone.
Stayed 4 nights in Jul 2024

10/10 Excellent

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a lovely area, perfect for the canals and museums and was clean, had friendly and considerate staff and excellent facilities. Totally recommend it!
Stayed 1 night in Jul 2024

10/10 Excellent

Baber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very new. Convenient little features in the room that made out very practical.
Stayed 2 nights in Jul 2024

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

Usman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place. The front desk people were very kind and helpful. My only negative was the bar. The upstairs bar closes early and has a different line up of drinks from the lobby bar. And maybe it’s because I’m just used to New York service speed, but the bartenders were slow and inattentive. Still though, a good spot to stay. And a relatively close walk to many things.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meredith

Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouid definitely stay again
Check in took an extra amount of time and lack of communication about the room being ready was the only draw back to this clean and recently renovated hotel. Near so many things— except for the very loud drunken crowds that can pack the downtown plazas. We missed that exactly zero percent. Our room even came with a tiny galley kitchen.
Stayed 3 nights in Jul 2024