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 Almaty • 1 Room
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Mercure Almaty City Center

4.0 out of 5.0
53 Abylai Khan Avenue, Almaty, 1-844-700-1007
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Room type Options Nightly price Book
Photo of room
Standard Room, 2 Twin Beds
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Standard Room, 1 Double Bed
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Eco-certified Almaty hotel in Almaly District with 2 restaurants

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Mercure Almaty City Center in Almaty (Almaly District), you'll be steps from Gabit Musrepov Kazakh Theatre for Children and Youth and a 2-minute drive from MEGA Park. This eco-certified hotel is 9.8 mi (15.7 km) from Shymbulak Ski Resort and 0.8 mi (1.2 km) from 28 Panfilov Heroes Memorial Park.

Make yourself at home in one of the 117 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs feature bidets and bathrobes. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a spa tub, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy international cuisine at Gourdet, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

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Mercure Almaty City Center

53 Abylai Khan Avenue, Almaty, 50004

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Mercure Almaty City Center features a spa tub and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Mercure Almaty City Center has designated areas for smoking.

  • Library
  • Organic food
  • Water dispenser
  • Number of hot tubs - 1
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 117
  • Accessible airport shuttle
  • Airport transportation (surcharge)
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Full-service spa
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Italian
  • Russian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Mercure Almaty City Center offers 117 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets. This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Bidet
  • Slippers
  • Bathtub only
  • Digital TV service
  • Free WiFi
  • Pillow menu
  • TV size: 42
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Minibar (stocked, some free items)
  • LED TV
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Fan
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Gourdet - This restaurant specializes in international cuisine and serves lunch and dinner.

Barkhan - Onsite lobby lounge. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

UnionPay

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 48 hours

Fees

Optional extras

  • Fee for buffet breakfast: approximately KZT 6600 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Almaty City Center Hotel
  • Mercure Almaty City Center
  • Mercure Almaty City Center Hotel
  • Mercure Almaty City Center Almaty
  • Mercure Almaty City Center Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Awards & Affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)
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