With a stay at Hotel Alma, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Dostyk Plaza. .This family-friendly hotel is 0.4 mi (0.7 km) from Kok Tobe Cable Car and 0.7 mi (1.2 km) from Geology Museum.
What's nearby
Dostyk Plaza - 17 min walk
Panfilov Park - 3 min drive
Zenkov Cathedral - 3 min drive
Almaty Opera House - 4 min drive
Almaty Central Stadium - 4 min drive
Getting around
Almaly - 8 min drive
Almaty Station - 16 min drive
Almaty (ALA-Almaty Intl.) - 28 min drive
Restaurants
Lobby Bar - 6 min walk
Guinness Pub - 6 min walk
Чайxана Navat - 7 min walk
Fuller's Pub - 10 min walk
The Noodles - 5 min walk
About this property
Hotel Alma
Family-friendly Almaty hotel in Medeu District with free parking
Hotel Alma offers 34 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
Make yourself at home in one of the 34 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at RIBS BAR, a bar/lounge which specializes in Modern European cuisine, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Almaty? This hotel has facilities measuring 1948 square feet (181 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
RIBS BAR - This bar specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.
Languages
English, Russian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
24-hour roundtrip airport shuttle on request for a surcharge
Free extended parking on site
Limited onsite parking
Food and drink
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
A bar/lounge
Restaurants on site
RIBS BAR
Things to do
24-hour gym
Billiards/pool table
Foosball table
Indoor pool
Steam room
Table tennis
TV in common areas
Family friendly
Indoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
1,948 square feet of conference space
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
More
5 floors
Banquet hall
Built in 2007
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Slippers
Entertainment
LED TV with cable channels
Food and drink
24-hour room service
Minibar
More
Air conditioning
Free local calls
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per day
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
Airport shuttle fee: KZT 7000 per vehicle (one-way)
Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel Alma Hotel Almaty
Hotel Alma Hotel
Hotel Alma Almaty
Hotel Alma Hotel Almaty
Hotel Alma Almaty
Hotel Alma Hotel
Hotel Alma Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I had to switch room 3 times. In the first one safe was missing. In the second there was something on the bathroom ceiling looking like mold and causing me respiratory issues as soon as I entered the room. The third room was ok, but shower curtain didn't cover all length of bathtub, and water was leaking on the floor. Also they do repairs all night long, move furniture. One night I couldn't sleep at all because of sounds. Breakfast hours can be cut any day if dining area is reserved for a party. Very strange hotel.
Elena
Stayed 4 nights in Mar 2024
4/10 Poor
JONATHAN
Apr 19, 2024
Liked: Cleanliness
Disliked: Staff & service
Cash payment rude staff
Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
Aside from one helpful employee, all others I dealt with were indifferent and uninterested.
Whilst, for the cost I didn't expect 5 star, there were far too shortcomings in the facilities.
The location of this hotel is good, but that is all
Peobably a 2 star rather than 3 star hotel. You get what you paid for i guess. The pipes in the toilet leaked a bit, the air conditioning turns on when the plug is inserted (frayed plug) but remote control does not work. Musty smell from the cupboard. Woemrn carpets. Very near to Kok Tobe gondola station and there are some eating options nearby too.
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Great location, service and food. We've been there twice and would return again.
Verified traveler
Stayed 1 night in Feb 2023
2/10 Terrible
Edward, Glendale
Business traveler
Jan 11, 2023
Disliked: Staff & service
I arrived the airport at 1am and had been told there would be an airport shuttle. There was not. I messaged the hotel by chat and got no reply. I stayed somewhere else.
it’s a decent place. Decent breakfast, rooms are decent comfy. The location is great. Near few restaurants and convenient stores and places to visit and see. Overall I enjoyed my time. I stayed there for 5 night. It was great. I recommend to all.