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The Grand Plaza Hotel Smouha

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Plaza Hotel Smouha

Coffee shop
Lunch and dinner served, international cuisine
Family Room | Minibar, in-room safe, desk, blackout drapes
Exterior
Lunch and dinner served, international cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Free WiFi
  • Housekeeping

Explore the area

Map
14th May Avenue, Smouha, Alexandria
  • Green Plaza Mall
    7 min walk
  • Smouha Sporting Club
    3 min drive
  • قهوة ليالي الحلمية آسيد
    5 min walk
  • Alexandria (ALY-Alexandria Intl.)
    3 min drive

Room options

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout drapes

Superior Single Room

  • 344 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living room | 32-inch flat-screen TV with satellite channels, TV

Junior Suite

  • 732 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 344 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

  • 388 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Alexandria

A stay at The Grand Plaza Hotel Smouha places you in the heart of Alexandria, a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum. .This hotel is 3.2 mi (5.2 km) from Royal Jewelry Museum and 4.3 mi (7 km) from Shallalat Gardens.

What's nearby

  • Green Plaza Mall - 7 min walk
  • Alexandria National Museum - 6 min drive
  • San Stefano Grand Plaza - 7 min drive
  • Bibliotheca Alexandrina - 8 min drive
  • Montazah Palace - 17 min drive

Getting around

  • Alexandria (ALY-Alexandria Intl.) - 3 min drive

Restaurants

  • ‪ستاربكس - ‬8 min walk
  • ‪كوستا كوفي - ‬11 min walk
  • ‪كوستا كوفي - ‬8 min walk
  • ‪قرية عبد المجيد للمشويات - ‬6 min walk
  • ‪قهوة تركى - ‬17 min walk

About this property

The Grand Plaza Hotel Smouha

Hotel with a 24-hour front desk, a quick walk to Green Plaza Mall
The Grand Plaza Hotel Smouha offers 279 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, designer toiletries, and complimentary toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 279 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 6 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2,368 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (37 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a "Egyptian and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 6 for children
  • Self parking fee: USD 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Grand Plaza Hotel Smouha Alexandria
Grand Plaza Hotel Smouha
Grand Plaza Smouha Alexandria
Grand Plaza Smouha
The Plaza Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel
The Grand Plaza Hotel Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel Alexandria

The Grand Plaza Hotel Smouha Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 87 reviews" "
Rating 8 - Good. 30 out of 87 reviews" "
Rating 6 - Okay. 12 out of 87 reviews" "
Rating 4 - Poor. 6 out of 87 reviews" "
Rating 2 - Terrible. 7 out of 87 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Firstly, I want to thank, Nafine, Mr. Mohammed.. Thank you for the quick check-in. I am very impressed with this hotel, that's the reason I keep coming back! I would highly recommend this hotel for first and foremost safety and the dining especially the lounge on the first floor that lounge is better than VIP lounges I've come across, a nice quiet getaway.. The staff are absolutely great, the food is brilliant excellent location. And a beautiful Mosque beside the hotel, it's fascinating to see the work of this mosque, really impressive! The Gym is another bonus. Hygiene is up to date..! Great environment especially for business trips and families! I would definitely come back.. Without doubt. Thank you staff for making my trip more awesome. I would give this hotel a 5 star
Stayed 1 night in Sep 2024

8/10 Good

Belal

Stayed 1 night in Aug 2024

10/10 Excellent

Rehana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really want to take time out and share my review on this hotel. A great Thank you, to Ms. Nadine and Mr. Mohammed. This is a brilliant hotel we visit it often, because of the hospitality... I definitely would reccommend this hotel to others, the walk in showers to the comfy beds, brilliantly clean, white bed sheets, excellent service brilliant breakfast, lunch, and dinner. The hotel is very clean up to standards. Brilliant hygiene, excellent staff, especially Ms. Nadine (guest relations)... she took care of all our needs. Nearby, there is a huge mall full of restaurants, cinema, funfair, supermarket etc, its huge. Brilliant location. A great thank you, to all the staff. I Surely will return. Thank you, for the lovely cake sent to my room, I appreciated that. Fruit is given complimentry to all guest.. this hotel takes care of the smallest needs, its a matter of just asking! I would highly recommend this hotel
Stayed 1 night in Aug 2024

6/10 Okay

IAN

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rehana

Stayed 1 night in Aug 2024

10/10 Excellent

Merit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Roland

Stayed 3 nights in May 2024

8/10 Good

Nikki

Traveled with group
Liked: Cleanliness, staff & service
Thankful
I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza
Stayed 3 nights in May 2024

8/10 Good

Davit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024

10/10 Excellent

Davit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a saving-grace!
This hotel was a saving-grace for me as I was originally staying at the Amwaj Hotel nowhere near Alexandria and that was awful. This hotel is in a great location in Alexandria, next to the Green Plaza complex. It felt very safe, the staff were friendly, and the room was comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carmen

Stayed 1 night in Sep 2023

8/10 Good

Abdul

Stayed 1 night in Mar 2023

10/10 Excellent

Chengda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is very friendly. Staff were very helpful and friendly. Location is good. So, for visiting Alexandria with a self-drive car, this hotel is a very good option to stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Hesham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Nov 2022

10/10 Excellent

mohamed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022

8/10 Good

Fatma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff Only issue is the rooms are not sound proof. I could hear well out neighbouring rooms . On breakfast the beans were only Luke warm not hot enough for my taste
Stayed 1 night in Aug 2022

10/10 Excellent

Sameh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All things is good no any complant
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.
Stayed 2 nights in Jun 2022

8/10 Good

Ahmed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,parking and friendly staff
Stayed 4 nights in Jun 2022

10/10 Excellent

Amr, Garfield

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and very clean rooms, Outstanding work from the manager 👏 👌 👍
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new build in 2017 and still as new so for me it was very good , also i liked the walk in shower so much , perfect place easy shopping , easy come easy go where ever you are going it is so easy from the hotel location , least but not last friendly stuff all the time , thank you .
Stayed 1 night in Apr 2022

8/10 Good

omer

Liked: Staff & service, property conditions & facilities
Stayed 22 nights in Mar 2022