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Grupotel Port d'Alcudia

4.0 star property

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Photo gallery for Grupotel Port d'Alcudia

Indoor pool, outdoor pool, sun loungers
Lobby
Premium bedding, desk, free cribs/infant beds, free WiFi
Porch
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
C/ Cisne Blanco, S/N, Alcúdia, 07410
  • Place, Alcúdia Beach
    ‪6 min walk‬
  • Place, Hidropark
    ‪6 min walk‬
  • Place, Alcúdia Port
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪43 min drive‬

Room options

View all photos for Studio, Balcony (2 adultos)

Studio, Balcony (2 adultos) | Living area | Flat-screen TV

Studio, Balcony (2 adultos)

9.0 out of 10
Wonderful
(10 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Terrace (2 adultos)

Premium bedding, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Terrace (2 adultos)

8.8 out of 10
Excellent
(11 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Terrace (2 adultos + 1 niño)

Premium bedding, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Terrace (2 adultos + 1 niño)

7.4 out of 10
Good
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Terrace (2 adultos + 2 niños)

Premium bedding, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Terrace (2 adultos + 2 niños)

8.6 out of 10
Excellent
(14 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Terrace (3 adultos)

Premium bedding, desk, free cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Terrace (3 adultos)

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Alcúdia

When you stay at Grupotel Port d'Alcudia in Alcúdia, you'll be near the beach, a 4-minute drive from Alcúdia Port and 9 minutes from Playa de Muro. .This family-friendly hotel is 0.3 mi (0.5 km) from Alcúdia Beach and 7.5 mi (12.1 km) from Pollensa Port.

What's nearby

  • Alcúdia Beach - 6 min walk - 0.4 miles
  • Hidropark - 6 min walk - 0.4 miles
  • Platja dels Francesos - 16 min walk - 0.9 miles
  • Alcúdia Port - 19 min walk - 1.0 mile
  • Roman Remains of Pollentia - 3 min drive - 1.4 miles

Getting around

  • Sa Pobla Station - 22 min drive
  • Palma de Mallorca Airport (PMI) - 49 min drive

Restaurants

  • ‪Club Mac Alcudia - ‬8 min walk
  • ‪Da Napoli Pizzeria - ‬3 min walk
  • ‪Seabreeze - pool bar - ‬6 min walk
  • ‪Bistró del Jardín - ‬5 min walk
  • ‪Banana Club - ‬5 min walk

About this property

Grupotel Port d'Alcudia

Grupotel Port d'Alcudia offers 174 air-conditioned accommodations with complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Alcúdia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 174 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and 40-inch flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as desks and microwaves.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access and concierge services.
You can enjoy a meal at Port d'Alcudia serving the guests of Grupotel Port d'Alcudia, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge.
Port d'Alcudia - This restaurant serves breakfast, lunch, and dinner.

All inclusive details

All-inclusive room rates at Grupotel Port d'Alcudia are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 15 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Port d'Alcudia

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number H-PM-2652

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Grupotel Port d Alcudia Puerto
Grupotel Port d`Alcudia Hotel Port d`Alcudia
Grupotel Port d'Alcúdia
Grupotel Port d'Alcúdia Alcudia
Grupotel Port d'Alcúdia Hotel
Grupotel Port d'Alcúdia Hotel Alcudia
Grupotel Port D'Alcudia Majorca, Spain
Grupotel Port d'Alcudia Hotel
Grupotel Port D'Alcudia Majorca
Grupotel Port d Alcudia Puerto
Grupotel Port d'Alcudia Hotel
Grupotel Port d'Alcudia Alcúdia
Grupotel Port d'Alcudia Hotel Alcúdia

Grupotel Port d'Alcudia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 127 out of 248 reviews
Rating 8 - Good. 94 out of 248 reviews
Rating 6 - Okay. 22 out of 248 reviews
Rating 4 - Poor. 3 out of 248 reviews
Rating 2 - Terrible. 2 out of 248 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Patrick

Liked: Room comfort
Disliked: Property conditions & facilities
Restaurant staff : incredible service by José and its team Room : we can hear everything from the other rooms and from the outside. So if the neighbours are noisy late at night or early morning…. Forget the sleep! It does need some love !! Staff at the front desk : service is ok but lack of speaking English makes it difficult to communicate properly.
Stayed 11 nights in Sep 2025

10/10 Excellent

Viktoriya

Liked: Cleanliness
Stayed 7 nights in Sep 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely spotless - really impressed with how clean it was and how clean it was kept throughout. We were on the all inclusive package, which was excellent. Good beer on draught and decent spirits. Wine wasn't the best but thats ok. The buffet was decent too and did switch up a lot, despite there not being a huge amount of choice. The pool area was fine, never had an issue with a sunbed but were there towards the end of September. Only downside was the entertainment, which was acrobics.The music was loud and repetive. The Vengaboys doesn't need playing 3 times in one workout!! Overall, a solid hotel and would return for a few days break away.
Stayed 5 nights in Sep 2025

10/10 Excellent

damion anthony

Stayed 5 nights in Sep 2025

10/10 Excellent

Mayra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and location is great for families.
Stayed 2 nights in Sep 2025

8/10 Good

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff very helpful and friendly. Will stay again for sure.
Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Traveled with family and small children, Traveled with family
Disliked: Amenities
Lovely hotel and in a great location. Food was good and nice pool, great for families.
Stayed 5 nights in May 2025

8/10 Good

Susan

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and steps away from Alcudia Beach. A convenient supermarket just across the road and a 7 minute walk to Lidl for essentials. Breakfast was fantastic with many options.
Stayed 7 nights in Jul 2025

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recommend.

Every single staff member were so polite, happy & friendly especially the staff at breakfast, our children loved them. The hotel was spotless, daily towel changes too. The pool area, along with the bar & games area were brilliant. We loved our morning pool family stretches with Francesco. The buffet breakfast was probably the best we've ever had. Great location too, 10 min walk to beach & 10 min walk to waterpark and a supermarket opposite. Would definitely recommend.
Stayed 7 nights in Jul 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and great swimming pool

The room is very big and perfect for family to stay. Spacious balcony facing the pool.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in May 2025

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Simona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 2 nights in Jun 2025

8/10 Good

Sally

Traveled with family
Liked: Amenities, property conditions & facilities
Staff on the desk friendly and helpful. Studio Apartment was comfortable for two, wardrobe could be bigger. Some extra cutlery and bowls would have been useful in the kitchenette.
Stayed 21 nights in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all Alcudia. Easy walking distance to shops, restaurants etc. The old town is walkable in about 30 minutes. Hotel very clean and very nice pool. Staff were all very friendly and helpful. Couldn’t recommend enough.
Stayed 7 nights in Jun 2025

8/10 Good

Marieke, den haag

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice appartment. Nice outside and inside pool sauna. Near the beach. Only teo blocks away. But noisy rooms and on second floor you could hear the entertainment songs in the evening. To loud for our taste unfortunatly. The inside pool looked dirty. Need to be cleaned more regularly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Stayed 8 nights in Sep 2024

10/10 Excellent

Martina, Omagh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really friendly and very attentive, especially Josef in the restaurant. Lovely hotel hope to return
Stayed 4 nights in Sep 2024

8/10 Good

Titty

Traveled with family
Liked: Cleanliness, staff & service
Bed was no so cosy..should be better..
Stayed 2 nights in Sep 2024

10/10 Excellent

Nam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family stays with kids. Has a mini Club/Park and a kids pool enough to keep them entertained.
Stayed 6 nights in Aug 2024

2/10 Terrible

Lindsey

Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Julianna Katalin

Stayed 5 nights in Jun 2024