4/10 Poor
Tycie J., Las Vegas, NM
Nov 23, 2024
Liked: Cleanliness
Disappointed In Owner Response
This is a nice property; clean and neatly decorated. Unfortunately, there was a water leak in the roof above the bathroom, which I was warned about upon arrival. My reason for being in town was work-related, 12 active hour days, with little breaks to rest. I returned each evening exhausted and eager to rest. The second morning, my friend and I awoke @ 6:45 am to roofers scraping the roof (flat top home). It literally scared both of us because we did not know that a roofing project would be happening while we were still asleep. The noise was so loud we left the house at 7:45 am, even though I didn't have to be at my work location until 10 am. The workers were parked all over the place and we had to maneuver through their roofing bags and through the menagerie of vehicles to get out. When we came back to the house, there was ceiling debris all over my friend's bags in the bathroom. She ended up not staying the additional night because of the disruption. A win/win solution would have been to ask what time we were leaving and coordinate the project, or for the owner to waive the cleaning fee as part of compensation for the inconvenience and debris all over our personal belongings. The owner denied any compensation stating it was an emergency. Yes, it needed to be taken care of, but a conversation with me would have been appreciated and compensation for our belongings seems fair. Unfortunately, this was not a great experience and I cannot recommend this place.
Tycie J.
Stayed 3 nights in Nov 2024