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 Albany •1 Room
 Albany • 1 Room
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Tru By Hilton Albany Crossgates Mall

2.5 out of 5.0
1651 Western Avenue, Albany, NY 1-844-700-1007
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5.0 of 5 guest rating
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Breakfast
Parking
Wifi
Pets
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Room type Options Nightly price Book
Photo of room
Room, 1 King Bed, Accessible, Bathtub
231 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Room, 1 King Bed, Accessible, Bathtub (Hearing)
369 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Room, 1 King Bed, Accessible (Hearing)
231 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Room, 2 Queen Beds, Accessible (Roll-In Shower)
399 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Room, 2 Queen Beds, Accessible (Hearing)
399 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Room, 1 King Bed
231 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Room, 2 Queen Beds
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Pet-friendly hotel with free breakfast connected to a shopping center in Albany

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Pets allowed
24-hour business center

With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5 mi (8.1 km) from Albany Medical Center.

Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.

Grab a bite from the snack bar/deli serving guests of Tru By Hilton Albany Crossgates Mall. Mingle with other guests at the complimentary reception, held on select days. A complimentary breakfast is included on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Tru By Hilton Albany Crossgates Mall

1651 Western Avenue, Albany, NY 12203

Hotel Amenities

Hotel Amenities

Tru By Hilton Albany Crossgates Mall features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. This Albany hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Tru By Hilton Albany Crossgates Mall is a smoke-free property.

  • Barbecue grill(s)
  • Daily
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Water dispenser
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Billiards or pool table
  • Express check-out
  • Meeting rooms
  • Year Built - 2018
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired internet
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Free reception
  • Luggage storage
  • 24-hour business center
  • Snack bar/deli
  • Shared microwave
  • Banquet hall
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 96
  • Television in common areas
  • Number of floors - 5
  • Outdoor furniture
  • Fireplace in lobby

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

Tru By Hilton Albany Crossgates Mall offers 96 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers. This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room climate control (air conditioning)
  • Premium bedding
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • Digital TV service
  • Free WiFi
  • Free wired internet
  • Bathtub or shower
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Housekeeping on request
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Telephone accessibility kit
  • Toothbrush and toothpaste available on request

Where to Eat

A complimentary breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Cashless transactions are available

Contactless check-out is available

Mobile key entry is not available

Staffed front desk

Events/parties not allowed

Contactless check-in is available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

LGBTQ friendly

Smoke detector

Debit cards

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Tru Hilton Albany Crossgates Mall Hotel
  • Tru Hilton Crossgates Mall Hotel
  • Tru Hilton Albany Crossgates Mall
  • Tru Hilton Crossgates Mall
  • Tru By Hilton Albany Crossgates Mall Hotel
  • Tru By Hilton Albany Crossgates Mall Albany
  • Tru By Hilton Albany Crossgates Mall Hotel Albany

We should mention

Pool access available from 7:00 AM to 11:00 PM.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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